Informacje o stanowisku

Job ID: 25990

Would you like to join our international team, to support us in work on Customer Experience Survey application? We are now looking for an Expert IT Analyst to help us with a mission of simplifying and transforming our business and IT landscape.

In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.

About this opportunity

Welcome to the Requirements & Analysis team. We are part of Data Systems in Group Data Management. As an Expert IT Analyst, you’ll play a valuable role in building and supporting strong and productive teams.

What you’ll be doing:

• Oversee the implementation, configuration, and maintenance of customer Survey process.
• Manage the integration of survey platforms with existing IT infrastructure including database and real-time streaming platforms.
• Ensure accurate and efficient data flow from collection systems to storage and analytics platforms.
• Work with multiple, large and complex databases in Hue.
• Perform data analysis and verify outcomes for business requirements.
• Act as a bridge between business needs and developers to ensure the delivery of high-quality IT solutions.
• Attend meetings with business, clarify issues with requirements, brainstorm for new, better solutions.
• Present findings to stakeholders, propose new sources/attributes/statistics.
• Work with business in reaching out to stakeholders with queries about data, the meaning and logic behind it for new requirements and sources.
• Check data and process quality during BAU.
• Create and maintain relevant documentation including requirements, functional and technical specifications that define and support the solution.
• Work in an Agile environment as an integral part of the cross-functional agile delivery team.

You’ll join a team of great individuals, where continuous learning is a virtue. The role is based in Gdynia; Gdańsk; Helsinki; Warszawa; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

• Have experience with data analysis - SQL is a must, working with Hive is an asset or at least the ability to quickly find solutions for HiveQL.
• Can work on your own, actively search for solutions and answers (be proactive in reaching out to colleagues for help).
• Possess logical thinking, and know how to understand new databases quickly.
• Can find solutions to complex data analysis questions.
• Know how to communicate with stakeholders/business, and can stand your ground in a professional way.
• Are innovative in finding new solutions, and can quickly come up with analytical proposals during meetings.
• Have experience in working with distributed systems.
• Have experience with collecting and managing business requirements to design, develop and deliver IT solutions.
• Can understand and create technical documentation (i.e. Confluence).
• Have excellent communication and stakeholder management skills.
• Have a good understanding of the Agile mindset and values.
• Have experience in working with business end users.

Your experience and background:

• Knowledge of SQL, technical design & creating technical documentation.
• A strong solution-oriented and analytical mindset.
• Thrive when working with complex end-to-end solutions and processes.
• Experience in working with distributed global teams.
• Fluency in spoken and written English language.
• Knowledge about iterative and incremental development.
• Knowledge about fundamentals of software development processes and procedures.
• SAFe knowledge.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 23/09/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

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