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Opis firmy
As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply!
Stanowisko
Expert for Direct channel sales (UNIQA Insurance Group)
Opis stanowiska
Development and implementation of our group-wide business strategy
Independent management of cross-functional, strategically relevant projects
Work in diverse corporate projects with high strategic relevance (such as the transformation and optimization of the product portfolio or the business and IT transformation of UNIQA INT)
Proactive identification of improvement potential and implementation of transformation strategies
Further development of our internal capabilities using your strategy consulting toolkit
Learning and growing in a strong team of highly motivated former consultants
Driving execution of Direct channels expansion strategy – overseeing and monitoring the rollout of new Direct capabilities strategies and enhancement in local markets
Optimizing digital sales processes – defining and sharing the best-in-class strategies for digital customer engagement, sales conversion and service efficiency
Becoming a topic expert in digital best practices – researching and applying industry-leading tools, technologies, and processes to drive the continuous improvement
Enhancing automation and improving customer experience – identifying opportunities to improve self-service capabilities, call center efficiency and overall digital journeys
International exposure and collaborating across functions – working with local teams, IT, marketing and operations to ensure digital strategies are effectively implemented and scaled
Tracking and analyzing performance – leveraging data insights to refine strategies, optimize conversion rates, and improve digital customer engagement
Wymagania
Excellent degree from a leading university or business school
At least Bachelor degree in Business or a comparable field of study
At least two years of professional experience in strategy consulting, management consultancy, or corporate strategy
Experience in an international environment or in working with international teams is an advantage
Experience in digital sales and service channels , with extensive understanding of website conversion optimization, self-service tools and call center operations
Analytical, data-driven and comfortable using insights to improve digital channel performance and customer experience, with strong ability to interpret KPIs, competitor benchmarks, and market trends to inform decision-making
Strategic and hands-on thinker , who can balance long-term vision with execution and continuous optimization
Collaborative, influential and able to work across teams and influence decision-making in a complex, multinational environment
Passionate about innovation , always looking for ways to push digital boundaries and drive new efficiencies
Confident presentation at expert and top management levels
Ability to work in a team, high level of commitment, ownership and initiative
High level of commitment and independence, as well as self-motivation for further development
Ability to recognize complex relationships and present them in a simplified manner
Advanced use of Microsoft Office, especially PowerPoint and Excel
Willingness to travel abroad at least once per quarter i needed
Fluent English skills
Please kindly submit your application exclusively in English
Oferujemy
Stable employment based on an employment contract
Interesting work in an international environment
Working among professionals with many years of experience in insurance
Freedom to act - space for creating and implementing new solutions
Good atmosphere conducive to cooperation
Flexible working hours and the possibility of partial remote work
A cafeteria benefits system - you decide what you use