The Event Coordinator (Dynamic Model) is the primary liaison in the Virtual Centralized Team. Collaborates with a designated internal team based in another country (customer market) to coordinate projects and admin processing for Delegate Management. Communicates with the internal teams and on a timely basis, information relative to travel program operations. Ability to work remotely or in a hybrid format is a must. High level of German is a must. Mid level English also required.
Event Coordinator with German
J-71177
What You'll Do
- Support the local team with Admin tasks in Event Planning.
- Attendee Management and associated aspects (event registrations, rooming lists, special needs, dietary requirements, attendee communications etc.).
- Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.
- Support Digital Services team for Web Build and or Mobile App requirements.
- Coordinate with the air ticketing team for the event for seamless operations.
- Meet all deliverables and SLAs, both internally and externally.
- Understand and be compliant with all American Express GBT policies.
- Communicates with the internal teams and on a timely basis, information relative to travel program operations.
- Follow standard operating procedures
- Coordinates projects and Admin processing as detailed in Job Specifics Tasks
- Perform other duties as required.
What We're Looking For
- Fluent Business German and English
- Customer care excellence
- Proficiency in Word, Excel and PowerPoint
- Proficiency in Cvent and/or Lanyon (Starcite) – data entry, eRFP, reporting, budget is a benefit to the role
- Minimum of 1-2 years experience in event management
- Flexibility and Ability to adapt
- Able to work well in a Team
- Used to working under pressure
- High level of attention to detail
The #TeamGBT Experience
- Flexible benefits start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more!
- Please kindly note this role is to work in our After Hours team.