.
European Call Center Platform O&M Engineer
  • Warsaw
European Call Center Platform O&M Engineer
Warszawa, Warsaw, Masovian Voivodeship, Polska
Huawei Polska Sp. z o.o.
7. 12. 2025
Informacje o stanowisku

technologies-expected :


  • MySQL
  • Spring Boot

responsibilities :


  • Responsible for the system O&M of customer service applications, AICC queuing routing, and SBC voice gateway.
  • Be responsible for version deployment, release, upgrade, and change of the European platform, routine system monitoring and inspection, and event handling.
  • Be responsible for network and information security, vulnerability and patch fixing, and security incident response of the European platform.
  • Be responsible for platform assurance and disaster recovery drills for major business activities of the European call center.

requirements-expected :


  • Bachelors degree or above.
  • English, fluent in writing and speaking. Fluency in Chinese would be considered as an additional advantage.
  • Be familiar with development frameworks such as Jalor and Spring Boot, and be familiar with the development and O&M of databases such as MySQL and PG.
  • Be familiar with the Linux operating system and be able to install, configure, and troubleshoot the Linux operating system.
  • Have a basic command of voice communication protocols such as SIP, RTP, and RTCP, and voice codec technologies such as G.711 and G.729.
  • Have at least two years of O&M experience in related IT systems.
  • Have a basic command of IT O&M processes.
  • Understand and have experience in SaaS platform O&M. Experience in software platform, AICC, and SBC platform construction and O&M is preferred.
  • Have strong work promotion, organization and coordination capabilities, and communicate well.

offered :


  • The marketing position offers the opportunity to implement interesting ideas and projects in teams that make quick decisions and enjoy their implemented projects.
  • Private healthcare package. We offer premium private healthcare package for our employees.
  • Sharing the costs of sports card. Our employees can choose from a number of options within sport subscriptions.
  • Benefit Platform. You can choose your benefits on our Benefit Platform e.g.: cinema/theater tickets and discounts, shopping cards and many more.
  • Special discounts for employees. Huawei cooperates with various local companies to offer unique promotions only for our Employees.
  • Office massages. It is a 15-minute chair-based massage. The massage therapist focuses on your back, neck, shoulders and arms.
  • Free parking pool. Huawei Office at Domaniewska Street has around 200 parking places available for our Employees.
  • Occasional gifts & teambuilding budget. At Huawei we love to celebrate any kind of festive occasions. It is a way of appreciation and recognition for your hard work during whole year.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • flexible working time
  • fruits
  • integration events
  • no dress code
  • coffee / tea
  • parking space for employees
  • sharing the costs of tickets to the movies, theater
  • bonus system
  • career development
  • mentoring program
  • Opportunity to work within international environment

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


    118 338
    18 110