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European Call Center Platform O&M Engineer
  • Warsaw
European Call Center Platform O&M Engineer
Warszawa, Warsaw, Masovian Voivodeship, Polska
Huawei Polska Sp. z o.o.
7. 12. 2025
Informacje o stanowisku

European Call Center Platform O&M Engineer

Miejsce pracy: Warszawa

Technologies we use

Expected

  • MySQL
  • Spring Boot

Operating system

  • Linux

Your responsibilities

  • Responsible for the system O&M of customer service applications, AICC queuing routing, and SBC voice gateway.
  • Be responsible for version deployment, release, upgrade, and change of the European platform, routine system monitoring and inspection, and event handling.
  • Be responsible for network and information security, vulnerability and patch fixing, and security incident response of the European platform.
  • Be responsible for platform assurance and disaster recovery drills for major business activities of the European call center.

Our requirements

  • Bachelors degree or above.
  • English, fluent in writing and speaking. Fluency in Chinese would be considered as an additional advantage.
  • Be familiar with development frameworks such as Jalor and Spring Boot, and be familiar with the development and O&M of databases such as MySQL and PG.
  • Be familiar with the Linux operating system and be able to install, configure, and troubleshoot the Linux operating system.
  • Have a basic command of voice communication protocols such as SIP, RTP, and RTCP, and voice codec technologies such as G.711 and G.729.
  • Have at least two years of O&M experience in related IT systems.
  • Have a basic command of IT O&M processes.
  • Understand and have experience in SaaS platform O&M. Experience in software platform, AICC, and SBC platform construction and O&M is preferred.
  • Have strong work promotion, organization and coordination capabilities, and communicate well.

This is how we organize our work

This is how we work

  • in house

What we offer

  • The marketing position offers the opportunity to implement interesting ideas and projects in teams that make quick decisions and enjoy their implemented projects.
  • Private healthcare package. We offer premium private healthcare package for our employees.
  • Sharing the costs of sports card. Our employees can choose from a number of options within sport subscriptions.
  • Benefit Platform. You can choose your benefits on our Benefit Platform e.g.: cinema/theater tickets and discounts, shopping cards and many more.
  • Special discounts for employees. Huawei cooperates with various local companies to offer unique promotions only for our Employees.
  • Office massages. It is a 15-minute chair-based massage. The massage therapist focuses on your back, neck, shoulders and arms.
  • Free parking pool. Huawei Office at Domaniewska Street has around 200 parking places available for our Employees.
  • Occasional gifts & teambuilding budget. At Huawei we love to celebrate any kind of festive occasions. It is a way of appreciation and recognition for your hard work during whole year.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • flexible working time
  • fruits
  • integration events
  • no dress code
  • coffee / tea
  • parking space for employees
  • sharing the costs of tickets to the movies, theater
  • bonus system
  • career development
  • mentoring program
  • Opportunity to work within international environment

Please apply with English CV

Huawei Polska Sp. z o.o.

„Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud service. The corporation is divided into 4 business groups:

CARRIER – telecommunications products, solutions and services for carriers

ENTERPRISE – telecommunications, IT and renewable energy products and solutions for enterprises

DIGITAL POWER – Smart Inverters, Energy Storages, Charging Modules, UPS and more products for green energy

CONSUMER – phones, PCs, tablets, wearables, and more products for consumers

Our solutions include wireless technology, network technology, access and transmission solutions, storage and PV and Data Center technology, Digital Power solutions, consumer devices, mobile cloud, Internet of Things, big data, Artificial Intelligence.

Huawei has been present in Poland for over 20 years. Our Representative Office and Research and Development Center are both located in Warsaw.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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