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Your new company
For our client, a company that provides SaaS products related to sales, customer support, and other customer communications, we are looking for an Engineering Manager.
Your new role
Lead & Inspire a World-Class Engineering Team
● Manage and mentor a team of 6–8 engineers, fostering a culture of innovation, growth, and inclusion.
● Guide your team through technical challenges, balancing new feature development with system scalability and performance.
● Develop and execute on adding more capabilities for our Custom Data Platform, ensuring our customers can seamlessly bring and model business-critical data.
● Champion engineering excellence, ensuring best practices in coding, testing, and observability.
● Drive a high-performance culture where clarity, ownership, and impact are at the forefront.
Deliver Scalable & High-Impact Solutions
● Oversee the design, build, and delivery of new features, ensuring seamless integration within the ecosystem.
● Work across the full stack—from UI components to backend services—to enhance admin customisation capabilities and allow customers to configure their unique workflows.
● Optimise performance, scalability, and reliability, making it easier for enterprises to manage their business data within the company.
● Collaborate closely with Product Managers, Designers, and other Engineering teams to align on strategy and execution.
● Take ownership of key initiatives, ensuring smooth rollouts, enterprise-grade reliability, and continuous iteration.
Drive Technical & Organisational Growth
● Help define and evolve our technical roadmap, balancing short-term improvements with long-term scalability.
● Introduce innovative approaches to problem-solving, exploring new technologies where appropriate.
● Improve agile processes, ensuring a healthy balance between speed and sustainability.
● Foster an environment where team members feel supported, challenged, and motivated to do their best work.
What you'll need to succeed
Leadership & People Skills
● Proven experience leading and mentoring engineers (2+ years as a Manager).
● Strong coaching and career development abilities, helping engineers grow professionally.
● Ability to influence without authority and drive alignment across multiple teams.
● Exceptional communication skills, ensuring clear expectations and alignment.
● Comfortable leading a distributed, global team and working asynchronously when needed.
Technical Expertise
● Five or more years of software engineering experience in high-impact environments.
● Strong backend experience with Ruby on Rails and frontend experience with React, Typescript, Apollo, and GraphQL.
● Experience scaling complex enterprise SaaS platforms.
● Ability to identify and resolve performance bottlenecks in high-traffic applications.
● Experience with observability and logging tools such as DataDog.
● Familiarity with microservices architectures and transitioning from monoliths.
Bonus Points
● Experience modernising legacy systems while maintaining business continuity.
● Knowledge of advanced data modelling techniques for business logic-heavy applications.
● Passion for building developer tools that enhance product customisation and extensibility.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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