Engagement Ambassador with Ukrainian | Enterprise Managed Services

Join PwC Polska as an Engagement Ambassador with Ukrainian for Enterprise Managed Services. This role supports and transforms operations for our domestic and international clients by applying best practice and cutting‑edge technology.

Enterprise Managed Services (EMS) is rapidly expanding as part of the Managed Services Operations. You will play an important role in supporting and transforming the operations of our domestic and international clients, providing finance services such as accounting, reporting, tax and financial planning & analysis across various sectors.

We are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs) who want to transition into a back‑office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders – without client visits or sales responsibilities.

Responsibilities

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing and payments
• Facilitate offline contract execution between HCP/HCO and internal signatories
• Review contract redline requests and escalat to Legal when needed
• Follow up with business owners or HCP/HCO on outstanding contracts
• Manage contract amendments by coordinating with stakeholders
• Handle complex scenarios related to activities, contracts, travel or payments
• Facilitate HCP travel requests and communicate arrangements
• Support post‑engagement tasks, including invoice reconciliation and expense recordation

Qualifications

• 3+ years of experience in healthcare provider engagements
• Proficiency in English – fluent verbal and written communication
• Proficiency in Ukrainian – fluent verbal and written communication
• Knowledge of HCP engagement compliance and regulatory requirements, including authorisations
• Ability to analyse and resolve HCP/HCO engagement issues using research and process steps
• Excellent professional communication skills and strong customer‑service orientation
• Experience with contract templates and handling redline requests
• Proficiency in Excel, HCP engagement software and CRM systems
• Ability to work independently and collaboratively in a dynamic, fast‑paced environment

Benefits

• Work flexibility – hybrid model (2 days on‑site, 3 days remote), flexible start of day, workation, sabbatical leave
• Development and upskilling – onboarding support, mentoring, training, workshops, certifications co‑financed by PwC and talks with native speakers
• Comprehensive medical and well‑being programme – medical care package, physiotherapy, dental discounts, coaching, mindfulness sessions, psychological support, webinars, workshops, financial and legal advice
• Customisable benefits package – lunch pass, insurance options, concierge, pet/veterinary package, cafeteria vouchers, discounts on IT equipment and car purchase
• 3 paid hours for volunteering per month
• Additional paid birthday day off
• Referral incentive – recommend a friend for an extra chance to interview

Recruitment Process

• Submit your resume
• Short phone conversation with our recruiter
• Two rounds of interviews

Please note that this email is not designated for application submissions.

If you have any questions, please contact us at pl_mso_career@pwc.com.

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Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Business Consulting and Services