Engagement Ambassador with Turkish | Enterprise Managed Services

Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting‑edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organisations (HCOs), who want to transition into a back‑office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders – without client visits or sales responsibilities.

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments
• Facilitate offline contract execution between HCP/HCO and internal signatories
• Review contracts redline requests and elevate to Legal when needed
• Follow up with business owners or HCP/HCO on outstanding contracts
• Manage contract amendments by coordinating with stakeholders
• Handle complex scenarios related to activities, contracts, travel, or payments
• Facilitate HCP travel requests and communicate arrangements
• Support post‑engagement tasks, including invoice reconciliation and expense recordation

Apply if you have:

• 3+ years of experience in healthcare provider engagements
• Proficiency in English allowing for fluent communication both verbal and written
• Proficiency in Turkish, allowing for fluent communication both verbal and written
• Knowledge of HCP engagement compliance and regulatory requirements, including authorisations
• Ability to analyse and resolve HCP/HCO engagement issues using research and process steps
• Excellent professional communication skills and strong customer‑service skills with ability to deliver high‑quality support
• Experience with contract templates and handling redline requests
• Proficiency in Excel, HCP engagement software, and CRM systems
• Ability to work independently and collaboratively, as well as to thrive in a dynamic, fast‑paced environment

By joining us you gain:

• Work flexibility – hybrid working model (2 days on‑site, 3 days remote), flexible start of the day, workation, sabbatical leave
• Development and upskilling – full support during onboarding, mentoring from experienced colleagues, training sessions, workshops, certification co‑financed by PwC and conversations with a native speaker
• Wide medical and well‑being programme – medical care package (incl. physiotherapy, dental discounts), coaching, mindfulness sessions, psychological support, webinars, workshops, financial and legal advice
• Possibility to create your individual benefits package (e.g. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria – vouchers, discounts on IT equipment and car purchase
• 3 paid hours for volunteering per month
• Additional paid birthday day off
• Opportunity to recommend a friend to work with PwC once you enjoy working here

Recruitment process:

• Submit your resume
• Have a short phone conversation with our recruiter
• Two rounds of interviews

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us: pl_mso_career@pwc.com

Your personal data will be processed for recruitment purposes by PwC Business Services sp. z o.o. sp.k. or another PwC entity that runs a recruitment process – (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with your consents. Full information about processing your personal data is available in the Privacy Policy.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Other

Industries: Business Consulting and Services