Engagement Ambassador with Greek | Enterprise Managed Services

Join PwC Polska and play an integral role within Enterprise Managed Services (EMS), supporting domestic and international clients in healthcare professional engagement. This back‑office position focuses on managing contracts and administrative processes for healthcare professionals and stakeholders – with no client visits or sales responsibilities.

Responsibilities

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments.
• Facilitate offline contract execution between HCP/HCO and internal signatories.
• Review contract redline requests and, when necessary, escalate to Legal.
• Follow up with business owners or HCP/HCO on outstanding contracts.
• Manage contract amendments by coordinating with stakeholders.
• Handle complex scenarios related to activities, contracts, travel, or payments.
• Facilitate HCP travel requests and communicate arrangements.
• Support post‑engagement tasks, including invoice reconciliation and expense recordation.

Qualifications & Experience

• 3+ years of experience in healthcare provider engagements.
• Fluent communication in English (verbal and written).
• Fluent communication in Greek (verbal and written).
• Knowledge of HCP engagement compliance and regulatory requirements, including authorisations.
• Ability to analyse and resolve HCP/HCO engagement issues using research and process steps.
• Excellent professional communication and customer‑service skills.
• Experience with contract templates and handling redline requests.
• Proficiency in Excel, HCP engagement software, and CRM systems.
• Ability to work independently and collaboratively in a dynamic, fast‑paced environment.

Benefits

• Hybrid working model (2 days on‑site, 3 days remote) with flexible start times, workation, and sabbatical leave.
• Full support during onboarding, mentoring, training sessions, workshops, and certifications co‑financed by PwC.
• Wide medical and well‑being programme including physiotherapy, dental care discounts, coaching, mindfulness sessions, psychological support, webinars, workshops, financial and legal advice.
• Option to create an individual benefits package (lunch pass, insurance, concierge, veterinary package for pets, massages) and access to a cafeteria with vouchers and discounts on IT equipment and car purchase.
• 3 paid hours for volunteering per month.
• Paid Birthday Day off.
• Opportunity to recommend friends for future roles.

Recruitment Process

• Submit your resume.
• Short phone conversation with our Recruiter.
• Two rounds of interviews.

If you are interested in this position, please send us your CV in English to pl_mso_career@pwc.com. Your personal data will be processed for recruitment purposes by PwC Business Services sp. z o.o. sp.k. or another PwC entity that runs a recruitment process.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Other
• Industry: Business Consulting and Services