Engagement Ambassador with French | Enterprise Managed Services

Join PwC Polska as part of the Enterprise Managed Services (EMS) team, expanding support for domestic and international clients. This role focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders, without client visits or sales responsibilities.

Your future role

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments.
• Facilitate offline contract execution between HCP/HCO and internal signatories.
• Review contract redline requests and escalade to Legal when needed.
• Follow up with business owners or HCP/HCO on outstanding contracts.
• Manage contract amendments by coordinating with stakeholders.
• Handle complex scenarios related to activities, contracts, travel, or payments.
• Facilitate HCP travel requests and communicate arrangements.
• Support post-engagement tasks, including invoice reconciliation and expense recordation.

Qualifications & Experience

• 3+ years of experience in healthcare provider engagements.
• Proficiency in English and French, both verbal and written, for fluent communication.
• Knowledge of HCP engagement compliance and regulatory requirements, including authorizations.
• Ability to analyze and resolve HCP/HCO engagement issues using research and process steps.
• Excellent professional communication skills and strong customer service orientation.
• Experience with contract templates and handling redline requests.
• Proficiency in Excel, HCP engagement software, and CRM systems.
• Ability to work independently and collaboratively in a dynamic, fast‑paced environment.

Benefits

• Work flexibility – hybrid model (2 days on site, 3 days remote), flexible start times, workation, sabbatical leave.
• Development and upskilling – onboarding support, mentoring, training sessions, workshops, certification co‑financed by PwC, conversations with native speaker.
• Wide medical and well‑being program – medical care package (incl. free treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education webinars, financial and legal advice.
• Possibility to create a personalized benefits package (lunch pass, insurance, concierge, veterinary package, massages) and cafeteria access – vouchers, discounts on IT equipment and car purchase.
• 3 paid hours for volunteering per month.
• Additional paid Birthday Day off.
• Referral opportunities and recognition of recommending friends.

Recruitment Process

• Submit your resume.
• Short phone conversation with a recruiter.
• Two rounds of interviews.

Contact

For questions, please contact pl_mso_career@pwc.com. This email is not designated for application submissions.