Engagement Ambassador with French | Enterprise Managed Services

Join PwC Polska to support and transform the operations of our domestic and international clients by managing contracts and supporting administrative processes for healthcare professionals and stakeholders. This role focuses on back‑office support with no client visits or sales responsibilities.

Responsibilities

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments.
• Facilitate offline contract execution between HCP/HCO and internal signatories.
• Review contract redline requests and, when necessary, raise issues to Legal.
• Follow up with business owners or HCP/HCO on outstanding contracts.
• Manage contract amendments by coordinating with stakeholders.
• Handle complex scenarios related to activities, contracts, travel, or payments.
• Facilitate HCP travel requests and communicate arrangements.
• Support post‑engagement tasks, including invoice reconciliation and expense recordation.

Qualifications

• 3+ years of experience in healthcare provider engagements.
• Fluent in English (verbal and written).
• Fluent in French (verbal and written).
• Knowledge of HCP engagement compliance and regulatory requirements.
• Ability to analyze and resolve HCP/HCO engagement issues.
• Excellent professional communication and strong customer service skills.
• Experience with contract templates and redline requests.
• Proficiency in Excel, HCP engagement software, and CRM systems.
• Ability to work independently and collaboratively in a dynamic, fast‑paced environment.

Benefits

• Hybrid working model (2 days on‑site, 3 days remote) with flexible start times.
• Development and upskilling: onboarding support, mentoring, training, workshops, certification co‑financed.
• Wide medical and well‑being program: medical care package, physiotherapy, dental discounts, coaching, mindfulness, psychological support, webinars, workshops.
• Customisable benefits package (e.g., lunch pass, insurance, concierge, pet package, massages).
• 3 paid hours for volunteering per month, additional paid birthday day off.
• Referral opportunities.

Recruitment Process

• Submit your resume.
• Short phone conversation with a recruiter.
• Two rounds of interviews.

Contact

Please contact pl_mso_career@pwc.com for questions. This email is not for application submissions.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Business Consulting and Services