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Engagement Ambassador with Czech | Enterprise Managed Services

PwC

Level: specialist

Working hours: Full time

published 2025/11/21

Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting‑edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs), who want to transition into a back‑office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities.

We are looking for:

Engagement Ambassador with Czech | Enterprise Managed Services

Your future role:

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments,
• Facilitate offline contract execution between HCP/HCO and internal signatories,
• Review contracts redline requests and elevate to Legal when needed,
• Follow up with business owners or HCP/HCO on outstanding contracts,
• Manage contract amendments by coordinating with stakeholders,
• Handle complex scenarios related to activities, contracts, travel, or payments,
• Facilitate HCP travel requests and communicate arrangements,
• Support post‑engagement tasks, including invoice reconciliation and expense recordation.

Apply if you have:

• 3+ years of experience in healthcare provider engagements,
• Proficiency in English allowing for fluent communication both verbal and written,
• Proficiency in Czech allowing for fluent communication both verbal and written,
• Knowledge of HCP engagement compliance and regulatory requirements, including authorizations,
• Ability to analyze and resolve HCP/HCO engagement issues using research and process steps,
• Excellent professional communication skills, and strong customer service skills with ability to deliver high‑quality support,
• Experience with contract templates and handling redline requests,
• Proficiency in Excel, HCP engagement software, and CRM systems,
• Ability to work independently and collaboratively, as well as to thrive in a dynamic, fast‑paced environment.

Recruitment process:

• Have a short phone conversation with our Recruiter,
• Let’s get to know each other better during two rounds of interviews.

Online and classroom training

Private medical care

Life insurance

Birthday off

Multisport card

Charity actions

Events

Paid referral program

Parents pwc

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us: pl_mso_career@pwc.com

Please note that we do not collect resumes in our inbox.

Your personal data will be processed for recruitment purposes by PwC Business Services sp. z o.o. sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.

#LI-AT1 #LI-Hybrid

Details

• Administration, Law

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