EMEA IT Service Desk Specialist with French or Italian
Wrocław
EMEA IT Service Desk Specialist with French or Italian
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Aliaxis Poland Sp. z o.o.
15. 3. 2025
Informacje o stanowisku
technologies-expected :
Service Now
ITIL
User Access Management
IT General Controls
about-project :
We’re looking for two a talented EMEA / IT Service Desk Specialists for our EMEA IT Service Desk team at Aliaxis.
Our ideal candidates will have good literacy in French or Italian, backed with solid IT Service Support background (2 years minimum), preferably in international company. We are offering Hybrid work, but it is suggested being located near Wroclaw, Poland where we have our IT Hub located.
Interested in working with us? Please apply directly or read below for more details.
responsibilities :
Reporting to IT Service Dest manager the IT Service Desk Specialist will play a key role in our EMEA IT Service Desk team. The role is based in Aliaxis EMEA IT Hub, Wroclaw, ul. Powstańców Śląskich 9 and will require no travelling across the region.
Operate as a Service Desk agent and complete all IT Service Desk operations to achieve highly positive outcomes for the EMEA user community.
requirements-expected :
Exceptional communication skills, fluency in English, French or Italian
Polish or Spanish language is a strong plus
A strong foundation in IT fundamentals and a passion for technology.
Experience in IT Customer Service (preferably 2 years plus).
Excellent problem-solving skills and the ability to think on your feet.
ITIL Service Management ideally v4 Foundation level or desire/aptitude to complete training.
Ideally experience in supporting tasks within IT General Controls for User Access management, software license management, etc.
offered :
Dynamic Work Environment: Be part of a fresh, energetic team set to redefine IT support across the EMEA region.
Learning & Development: Continuous learning opportunities with access to the latest technologies and training programs.
LinkedIn Learning platform access.
Career Advancement: Clear paths for professional growth and advancement within a global company.
Competitive Compensation: Attractive salary package with benefits tailored for your well-being and work-life balance.
Benefits: Cafeteria System including Multisport card
Social Fund (Holiday and Christmas)
Hybrid work schedule / working from office (Powstanców Śląskich 9 street, Wroclaw).
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
