Maintains the technical after sales support of the Service Line and uses communication and troubleshooting skills to provide customer support to mainly electrical PV installers / PV professionals.
Provides technical support on several product and customer groups.
Resolve >90% of your contacts without involving other people.
Ability to follow technical troubleshooting guides and technical knowledge to determine technical / procedural resolution or escalation path.
Wymagania pracodawcy
Prior experience as electrician/electrical engineer/or any area that allowed you to get experience with electrical systems.
Fluent in German (C1) and English (B2).
Mile widziane
Educational background relating to electrical sector (Electrical Engineering, certificate for Electrician or anything adjacent).
