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eCommerce Key Account Manager page is loaded## eCommerce Key Account Managerlocations: Warsawtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 22, 2026 (30+ days left to apply)job requisition id: R2834024Opella is the self-care challenger with the purest and **third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally**.Our mission: to bring health in people’s hands by **making self-care as simple as it should be** for over half a billion consumers worldwide.At the core of this mission is our **100+ loved brands**, our **11,000-strong global team, our 13 best-in-class manufacturing sites** and four specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.**B Corp certified in multiple markets**, we are active players in the journey towards healthier people and planet.Find out more about our mission to bring health in your hands at **About the Job**We are looking for an experienced eCommerce Key Account Manager to drive growth across leading online pharmacy partners and marketplace channels. In this role, you will shape and execute eJBP strategies, manage promotional plans for the CHC portfolio, and design conversion-boosting eCommerce solutions. You will be responsible for sales delivery, P&L management, Digital Shelf performance, and long-term client relationship development. You will collaborate closely with cross-functional teams (Digital, Marketing, Trade) and provide insightful analyses for internal stakeholders and global headquarters.**Key Responsibilities*** Prepare, negotiate, and implement eJBPs with dedicated online pharmacy partners.* Manage 3P marketplace operations and performance.* Plan and execute promotional activities for the CHC product portfolio.* Design and deploy solutions that maximize conversion across eCommerce partners.* Monitor competitor activities and market trends.* Analyse sales effectiveness and track Digital Shelf KPIs.* Deliver planned sales results and qualitative targets while ensuring optimal P&L management.* Build long-term, trust-based relationships with key clients and represent Opella at business meetings and events.* Collaborate both with internal & external cross-functional teams and prepare analyses and reports for internal stakeholders and Group headquarters* Reporting: Collect, monitor, analise and report on eCommerce & eRetail Media KPIs* Analise sales effectiveness and track Digital Shelf & eRetail Media KPIs**About You*** Minimum 3 years of CHC/FMCG sales experience, ideally including experience as an eCommerce KAM.* Strong knowledge & deep understanding of the Polish eCommerce landscape (Marketplaces, Q-Commerce, Pure Players + preferably: ePharmacies, Health Platforms, Omnichannel* Experience in creating and executing eRetail Media Plans.* Ability to implement the leading eCommerce strategy to meet sales and profit targets and incorporation of it on eJBP Plan and ensure eJBP executions follow strategic Channel alignment* Advanced analytical skills; excellent command of Excel and PowerPoint; Brand Bank, eCommerce Insights, Profitero, Google Analytics, Allegro Analytics literacy will be a plus* Strong negotiation skills, goal-oriented mindset, and customer-centric approach.* Proven ability to build and grow strategic client relationships.* Collaborative mindset exposed to cross-functional projects* Higher education and fluency in English (min. B2); Category B driving licence and readiness for a home-field-office work model.**We Are Challengers.**We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:**All In Together:** We keep each other honest and have each others backs.**Courageous:** We break boundaries and take thoughtful risks with creativity.**Outcome-Obsessed:** We are personally accountable, driving sustainable impact and results with integrity.**Radically Simple:** We strive to make things simple for us and simple for consumers, as it should be.Join us on our mission. Health. In your hands.**#LI-HYBRID*
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