Informacje o stanowisku
ECM Sales Solutions Analyst
Location: Kraków | Contract Type: Full-time (temporary contact - 2 years)
Every day at FedEx, over 450,000 team members, over 180,000 vehicles, and over 650 aircraft serve millions of people in 220+ countries and territories around the globe. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions and possibilities. Join us in this effort and discover how we equip and empower our people to deliver exceptional experiences and outstanding service.
We are looking for a Project Manager with a high standard of Analytical and communication skills to join our Enterprise Customer Migration PMO team. Working closely with central, regional and local cross-functional teams within Sales and in other functions to plan implementation and coordinate execution of the Enterprise customers will be your main task.
Key responsibilities:
Data management & Analytics
- Ensure the availability and maintenance, accuracy and consistency of core data (incl. Enterprise Data Warehouse, Dependencies/Enablers, Functional Assessments, etc.) to support migration activities.
- Design and maintain Power BI dashboards tailored for mid- and senior leadership, tracking migration progress, KPIs, and customer impact.
Project management
- Using QDM principles to enhance and continuously improve the Customer Corridor (on design, usability, value, efficiency/performance, technical aspects)
- Ensure availability of the latest Corridors to the users; bridge the gap between Corridor and customer-facing materials and enhance/deliver training materials for users
- Manage tools, collect and provide feedback to (external) developers (Accenture, Bubble)
Communication
- Create overarching project knowledge and understanding to make sure content for communication to leadership, sales and other functions can be done effectively
- Being able to translate project health and summarize in a presentable and digestible way to relevant parties, by using excel, Bubble, PowerBI Dashboards and PowerPoint
Ideal Candidate Profile
Bachelor’s degree or equivalent professional experience
Strong analytical mindset with a pragmatic, hands-on and creative approach to problem-solving
Project management experience at senior level
Commercial background preferred (e.g., sales, pricing, customer experience)
Skilled in stakeholder communication across all organizational levels and cultures
Ability to set priorities, develop a work schedule, monitor progress towards goals, and track progress
Proficient in Power BI and Python for data analysis and reporting
Fluent in English; additional languages are a plus
What we offer:
- A unique and challenging position at the heart of the Sales Organization in an international and dynamic work environment
- An independent position with responsibilities
- Working in an international team with international colleagues
- Employment contract
- A rich benefits package (private medical care, life insurance, sports cards, meal vouchers)
- Flexible working model
- The organisation supports opportunities for personal and professional development
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
Apply now and help shape the future of enterprise customer migration at FedEx.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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