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This position is responsible for technical management and technical authority within the Digital Platform Operations team, working with other experts in this domain. The Digital Platform Operations team consists of Enterprise Hosting, Experts and Project Managers who collectively provide tools and services which enable Customer Experience and Product Development teams to support their services in a standardized manner. The team supports Product Development by developing infrastructure, focusing on automation for manual actions needed to run and deploy a service, monitoring platform and service reliability, and providing feedback on development architecture. The team supports Customer Experience by providing tools to monitor services, correct in field issues, and collect data needed to perform root cause analysis. Impact of team output on the business: 600+ airlines customers of our platforms This position requires a strong technical leadership and expertise, capable of collaborating with the HO of Enterprise Hosting to set a vision and direction for the platform which can deliver world class operational excellence and supporting and developing a team which can focus on services that scale with high reliability. This position also requires extensive collaboration with Solution Architects, Enterprise Architects, Customer Experience, Finance and other NAVBLUE and Airbus teams. The expert group responsibility spans both legacy systems and new cloud deployments, with a focus on cloud (AWS) infrastructure for all new development. As an expert, you will be interacting with enterprise hosting teams in charge of operating the platforms, with Software factory teams in charge of developing the solutions hosted on the platforms, with portfolio teams in charge of defining the product roadmap. Specialist and Technical Authority: Setting Best Practices, responsible for defining and enforcing technical standards, methodologies and best practices in your area to ensure consistency, quality and efficiency across the organization. Quality Assurance, playing a role in the final review of projects, products and services to ensure they meet the highest standards of quality and technical integrity. Solving High-Stakes Problems, providing specialized knowledge to diagnose and fix issues quickly for critical systems failures and technical roadblocks on Projects. Strategic Planning by providing input during strategic planning sessions, helping leaders understand the technical feasibility and potential impact of new projects and/or business directions. Mentorship, Training & Development, leading internal training sessions and workshops. Creating Documentation that is clear and accessible such as technical guides, manuals and internal wikis to capture their knowledge and make it available to everyone in the organization Risk Management by identifying potential technical risks and vulnerabilities that may not be apparent to others, helping the organization to proactively mitigate them. As a member of the expert group, the above could include: Application Monitoring Support Design monitoring and alerting tools and configurations Promote and advocate internally the importance and use of monitoring of infrastructure, application and user monitoring Support the development and customer experience teams by providing input to the priority of concerns and the collecting of information needed to correct issues Support and guidance of technical teams during times for troubleshooting Technology Radar for Cloud Hosting services AWS) Review Cloud plans and provide feedback and technical recommendations to product development platform and technology to help enable optimal performance and manage costs plans Special projects assigned including researching improvements of our hosting posture Help manage the non-functional requirements for SWF as relate to hosting, troubleshooting and other areas Give you the opportunity to deep dive into complex solutions used by airlines today and solve unique integration challenges for systems that must remain operational at all times. Access to other experts in the Aviation industry and Cloud industry. Access to all levels of NAVBLUE organization to help guide and shape the future of the company as a leading provider of aviation software. Dedicated budget for training and ability to allocate time for research and innovation Flexible/Hybrid work-life balance that fosters productivity and prevents burnout Airbus Group networking and career opportunities Qualified Experience/Skills/Training: Bachelor’s degree in a technical discipline or equivalent experience Solid understanding of computer networks and security ~ Strong technical background from both application development and infrastructure perspective AWS Certifications an asset Experience in the aviation industry an asset Ability to effectively articulate technical challenges and solutions based on the audience Technical Systems Proficiency: ~ AWS platform experience an asset ~ Travel Required: ~5% Domestic and International Stable employment based on a full-time job contract Flexible working hours and work-from-home opportunities (3 days in office) International working environment in a dynamic company Training and development possibilities Participating in international projects and international trips Private medical coverage for you and your family NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services. You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies;
NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. Accommodations will be available on request for candidates throughout the entire recruitment and selection process. NAVBLUE Gdansk is operating within the Airbus Helicopters Polska Structure. At Airbus Helicopters Polska sp. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. Gdańsk Plant" is in effect. In the event of any detected violations, whistleblowers can submit reports to the following email address: