Capgeminis Digital Customer Experience (DCX) practice helps global brands as well as public organizations to understand and implement the right mix of business-focused digital capabilities and innovations following a “Customer-First” approach. Our development teams are responsible for end-to-end enterprise application development process using the newest technologies. They are highly independent, capable in Agile Process and Lean Software Engineering practices. In our daily work, we foster good communication and the culture of feedback. Following the motto “Get the future you want”, we offer a wide variety of learning and personal development opportunities.
responsibilities :
understanding the needs, goals, and objectives of the customer, and ensure that the solution which gets built fits the organization in the longer term;
managing and advising the requirements gathering process by running workshops, interviews and observations sessions with Subject Matter Experts and Product Owners to define the business and functional requirements, and system goals;
co-creating together with the customer and present ideas which trigger the imagination of business owners and stakeholders, based on the capabilities of the platform;
helping the Product Owners build the Product Backlog and ensure requirements are documented correctly in User Stories (if possible, using Behavior Driven Development);
working with Solution Architects and Developers to outline high-level and low-level solution designs in line with the capabilities of Microsoft Dynamics 365 and Power Platform, and find together the balance between configuration and customization.
requirements-expected :
you are excited about the technologies and capabilities provided by Dynamics 365 and Power Platform – the out-of-the-box capabilities and the limitations, or have experience with other CRM Cloud platforms like Salesforce, Oracle, or SAP;
you can translate business needs into great Customer Experience, and can apply best practices when designing and implementing business processes and data models;
you are passionate about delivering according to the Agile methodology and can help plan projects and releases in sprints and write Epics, Features and User Stories;
you can form strong and lasting relationships with clients and colleagues, and can engage with stakeholders at different levels in an organization;
Microsoft certifications related to Dynamics 365 are a great plus.
offered :
permanent employment contract from the first day;
hybrid, flexible working model;
equipment package for home office;
private medical care and life insurance;
access to our NAIS benefit platform;
possibility of using increased tax-deductible costs in the case of creative work
benefits :
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
flexible working time
integration events
corporate sports team
no dress code
parking space for employees
extra social benefits
sharing the costs of tickets to the movies, theater
