In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Operations Specialist-Dynamics 365 to join a remote development team. The role focuses on ensuring smooth day-to-day platform operations, supporting end users, and maintaining high service quality across business processes 

Project information: 

• Type of project: IT Services  
• Office location: Poland 
• Work mode: Remote 
• Budget: 750-900 zł/day - b2b 
• Project length: January 2026 - July 2026 with option to extension 
• Only candidates with citizenship in the European Union and residence in Poland 
• Start date: ASAP (depending on candidate availability) 

Project scope: 

• Design, develop, and deploy machine learning models for production environments 
• Manage day-to-day operational tasks within the Dynamics 365 environment 
• Support end users with platform navigation and functional troubleshooting 
• Monitor workflows, dashboards, and reports to ensure smooth operations 
• Identify, analyze, and resolve operational issues in collaboration with stakeholders 
• Document operational processes, FAQs, and best practices related to Dynamics 365 usage 
• Ensure effective communication and timely resolution of user requests 

Requirements: 

• Strong understanding of Dynamics 365 navigation and core functionalities 
• Background in Business Analysis, System Analysis, or Testing is preferred 
• Experience supporting business users in an enterprise application environment 
• Strong problem-solving and analytical skills 
• Excellent communication skills and ability to work independently in a remote setup 
• Good English skills 

We offer: 

• Remote working model 
• Full-time job agreement based on b2b and employment contract 
• Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible 
• Multisport card (also for an accompanying person) 
• Life insurance