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Your career opportunity

Global Banking & Commercial Banking have chosen Microsoft Dynamics 365 as the core customer relationship management (CRM) platform, which it is rolling out across ~60 countries.

As a D365 Functional Consultant you will be working closely and effectively with our customers and responsible for reviewing clients’ business process, providing solid analysis, assessing solutions and advising our customers on how to best meet their goals.

What you’ll do

• Participates in every aspect of the solution implementation from analysing the customer’s business requirements to configuring and testing the Microsoft Dynamics application to meet the customer’s needs.
• Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes and identifying opportunities for improvements.
• Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality.
• Fully utilizes Microsoft Technology and ALM stack (VSTS, PowerApps etc).
• Provides ongoing input to the delivery practice through suggestions and implementations of practice improvements.
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
• Responsible for configuring and customizing the Microsoft Dynamics application to achieve the customer’s business requirements.
• Responsible for conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application.

What you need to have to succeed in this role

• Senior level consulting experience in Microsoft Dynamics application with focus on business modelling and solutions implementation.
• Solid experience of Microsoft Dynamics D365 Sales implementation and have participated in a minimum of 3 complete life cycle implementations.
• Good understanding of existing Microsoft ALM stack and experience using it.
• Ability to use VSTS/TFS as a consulting task tracking tool.
• Complete understanding and following Process-driven implementation approach.
• Demonstrated ability to:

     - Analyze and understand business problems.

     - Apply high-level solution architecture and design (Functional and/or Technical).

     - Analyze, understand, and dissect business processes and re-engineer with best practices.

     - Document and capture business requirements and processes properly.

     - Model data and processes.

     - Conduct workshops and training sessions.

     - Plan and carry out system and user acceptance testing.

     - Provide professional support.

• Ability to work independently, prioritize and solve problems proactively.

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours 
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test 
• Telephone screen 
• Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

Youll achieve more when you join HSBC.