DocuSign Senior Specialist (Contracting Solutions)

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The Position

Joining our company, you will gather an overview of the GBS Enabling Services Organization with a particular focus on the tasks and responsibilities to manage Boehringer Ingelheim’s global eSignature Solution according to our validation rules, incl. evaluating process & system changes, proposing solutions and taking the necessary steps to implement them. You are working in a globally operating team that designs, builds and continuously improves Boehringer Ingelheim’s global Processes, using agile principles, methods and tools on a daily basis. You will be qualified to contribute to a cross‑functional team, and as a Senior Specialist for Contracting Solutions you will be able to support solutions within the Demand Management process, as well as actively take part of Change and Release Management.

Tasks & Responsibilities

• Contribute to creating Boehringer Ingelheim’s global eSignature Solution in accordance with our validation rules, collaborating closely with the Validation Manager and the CSV&C function
• Perform analysis and detailed assessment of all changes (updates, bug fixes, new functionality) to identify GxP relevant items
• Work with the Service Supplier to resolve bug fixes and implement change requests, documenting change summaries and all relevant documentation
• Manage, execute, and document changes in the application
• Create and maintain training materials
• Design and execute required regression tests and related documentation
• Author validation documents such as User Requirements, Risk Assessments, Configuration Requirements, VVP, Test Cases, Traceability Matrices, and others
• Consult our global user base on the Signature solution, evaluating new requirements while considering local eSignature regulations (e.g., usage of ID NOW)
• Participate in projects driven by Agile methods and tools
• Commit to continuous learning and upskilling, providing consultation to Validation Managers regarding various service providers and implementation strategies
• Assist in internal and external audits

About our future employee

You have technical affinity to eSignature Solutions (DocuSign, Adobe Sign, etc.) and comprehensive knowledge of eSignature regulations (e.g., QES, eIDAS, ICP Brazil).

Additionally we are looking for

• You have around 4 years of experience in related area
• Excellent communication skills in English and a structured way of working
• Bachelor’s degree in business informatics, Engineering, IT, or a related field with strong technical affinity
• Strong analytical capabilities and problem‑solving skills, with a good understanding of prioritization
• Knowledge and understanding of Computer Systems Validation (CSV) regulations, including GAMP5, 21 CFR Part 11, CSA framework, EU Annex 11, and Data Integrity regulations is a plus

Our Company

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, youll be helping to transform lives for generations. Want to learn more? Visit https://www.boehringer-ingelheim.com

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Pharmaceutical Manufacturing

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