Informacje o stanowisku

AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over 15 years , we have been successfully providing our US and global customers with access to online vehicle auctions and efficiently delivering their vehicles to every major port in the world. We are a passionate and dedicated team composed  of 100+ employees worldwide , committed to making AutoBidMaster the greatest place to buy and ship salvaged vehicles while making the industry transparent, innovative & fun.

AutoBidMaster is on a mission to help our customers give a second life to used cars by simplifying auto auctions for all.

We are seeking a  Documentation Specialist,  responsible for managing some aspects of the documentation process, ensuring timely and efficient tracking of shipments, lien releases, and claims management to join our International Shipping team. 

Responsibilities:  

• Establish daily contact with auctions to obtain tracking numbers for shipments and ensure timely delivery of documents. 
• Proactively work on securing lien releases to expedite the processing of vehicle titles. 
• Oversee and manage FedEx claims, ensuring appropriate compensation is obtained for any lost, delayed, or damaged shipments. 
• Responsible for sending vehicle titles from the office to warehouses, agencies, and other relevant locations while maintaining proper documentation. 
• Track title receipt in the office, verify document accuracy, and request mailing addresses from members when necessary. 
• Review, verify, and validate incoming documents for export accuracy before processing. 
• Coordinate with auctions, financial institutions, and internal departments to resolve any title-related discrepancies or missing paperwork. 
• Generate reports on title processing, pending shipments, and outstanding lien releases to ensure smooth workflow and compliance. 

Requirements:  

• Prior customer support experience 
• Strong proficiency in both English and Russian  
• Detail-oriented with exceptional organizational skills. 
• Ability to multi-task and prioritize in a fast-paced work environment. 
• Working hours: 14:00 CET - 23:00 CET  
• Working from the office is required   
• Kind Reminder: we employ ONLY via B2B type of contract!  

Benefits:   

• Competitive compensation
• Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry
• All the equipment you’ll need to be successful
• 20 paid days of vacation
• US public holidays are off — we work according to the US calendar
• Exciting and memorable team-building activities and corporate parties 

Warszawa - Oferty pracy w okolicznych lokalizacjach