Informacje o stanowisku

Are you passionate about the power of clear and effective documentation? Do you want to play a key role in shaping how a global team accesses and utilizes critical information? We are seeking a Documentation Specialist to join our P&C Product Team in Krakow and drive improvements in our documentation processes, ensuring they are not only user-friendly but also ready for the future of AI!

What we expect

• fluent spoken and written English;
• significant experience in documentation management and optimization;
• strong analytical and organizational skills;
• ability to influence stakeholders and drive change, ensuring alignment with organizational goals and best practices;
• keen interest in AI and technology;
• understanding of working in a corporate enterprise environment;
• ability to establish and optimize processes, ensuring efficiency, compliance, and continuous improvement;
• excellent communication and collaboration skills;
• proactive approach

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• work in hybrid mode (3 days a week remotely);
• Randstad Plus perks package: sports card and medical care at an attractive price;
• lunch vouchers of PLN 250 every month;
• semi-annual bonus;
• temporary employment contract (till the end of 2025)

Your tasks

• collaborate with GPOs and Knowledge authors to systematically catalog existing documentation;
• ensure all documentation is current, accurate, and consistently updated to reflect process changes and new information;
• optimize all documentation for AI integration and searchability;
• apply metadata and tagging to documentation to enhance AI processing and retrieval;
• work closely with the GBS Knowledge team to champion and implement best practices in document copy, style, and formatting;
• provide guidance and training to stakeholders on documentation standards and tools;
• evaluate existing documentation for accuracy, clarity, and completeness;
• re-author, rewrite, or restructure documentation as needed to meet established standards and improve usability;
• identify opportunities to streamline and improve documentation processes.
  Compliance;
• ensure all documentation adheres to organizational policies, procedures, and regulatory requirements.

Kraków - Oferty pracy w okolicznych lokalizacjach