Informacje o stanowisku

responsibilities :

• Be the contact person for customers and service technicians
• Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability
• Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
• Handle escalations
• Ensure service documentation and update if necessary

• Proficient German (min. C1 level)
• Fluent English (min. B2 level)
• Ability to work independently
• Quick comprehension
• Ability to set priorities effectively

• Great atmosphere and openness as well as mutual trust and understanding
• International working environment
• Extensive preparatory training for your role
• Room for development (internal recruitment, courses)
• E-learning platform access with prizes (extra days off, vouchers, IT gadgets)
• Language courses
• Private medical care
• Sport allowances (Multisport)
• Company events
• And even more…

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• fruits
• corporate products and services at discounted prices
• integration events
• corporate sports team
• no dress code
• parking space for employees
• employee referral program

Wrocław - Oferty pracy w okolicznych lokalizacjach