Director of Product, Core Markets

Apply for the Director of Product, Core Markets role at Fundraise Up.

Location & Requirements

• Location: Remote (core hours 9:00–18:00 CET)
• Languages: Fluent English (C1) and Russian (Native)
• Travel: Regular travel to customers, conferences, and the U.S.
• Reports to: VP of Product

About Fundraise Up

Fundraise Up is a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility‑first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF and the Alzheimer’s Association. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact but for the quality of the product we deliver.

Company Overview

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We are building a large and complex product ecosystem that serves nonprofits, donors, and partners worldwide. The platform includes a modern checkout experience, customizable widgets, donor, organization, and partner portals, admin tools, and several internal apps.

Technical Stack

• Backend: Node.js (Koa, NestJS), MongoDB
• Frontend: Webpack, Vue.js, React; nearly all code in TypeScript
• Messaging & background: Kafka, Bull (Redis)
• Analytics: ClickHouse, Elasticsearch

Team

We are a distributed team of 120+ product professionals, including 35+ engineers, based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team where every task matters.

About the Role

As Director of Product, Core Markets, you will own the strategy and execution that positions Fundraise Up as the category leader in key nonprofit verticals. You’ll lead and grow a team of Product Managers, collaborate tightly with Sales, GTM, and Customer Success, and engage directly with senior nonprofit executives on complex, enterprise‑scale deals. This is a hands‑on, results‑driven role: you will set bold vision, raise the bar on execution, and drive measurable revenue growth and market dominance.

Key Responsibilities

Market & Customer Leadership

• Develop deep expertise in Core Markets — understand segments, buying behaviors, procurement and RFP patterns, compliance requirements, and key barriers to adoption.
• Drive continuous discovery — conduct executive interviews, site visits, and industry events, translating insights into clear “must‑haves” versus differentiators.
• Own strategic enterprise deals — present the product vision, address objections, and collaborate with the Go‑to‑Market team to co‑create scalable rollout plans.

Portfolio Strategy & Outcomes

• Define and own the Core Markets strategy and multi‑quarter roadmap across verticals; articulate crisp bets with quantified business cases.
• Balance scale vs. customization: protect product integrity while unlocking enterprise wins.
• Set and deliver against OKRs tied directly to revenue and adoption (ARR growth, win‑rate, NRR, adoption of key capabilities).

Team Leadership

• Hire, mentor, and inspire 2–5 PMs (vertical leads). Build a culture of ownership, curiosity, and high accountability.
• Establish operating rituals (discovery cadence, metrics reviews, launch playbooks) that scale learning and delivery.
• Grow leaders: coach PMs to manage their own cross‑functional pods and represent the product credibly with enterprise customers.

GTM & Cross‑Functional Partnership

• Operate as a true partner to Sales, Solutions, CS, and Marketing: equip teams with product narratives, competitive angles, and clear boundaries.
• Lead cross‑functional execution with Engineering, Design, and Analytics to ship impactful, reliable capabilities on time.
• Communicate trade‑offs with executive clarity; make decisions, document rationale, and keep stakeholders aligned.

Skills and Qualifications

• 10+ years in Product Management, with 3+ years leading PMs.
• Enterprise B2B experience (SaaS/fintech/payments/e‑commerce or adjacent), including pre‑sales/RFPs and complex stakeholder management.
• Proven discovery & execution track record: insight → business case → delivery → measurable impact.
• Metrics fluency: ARR, NRR, win‑rate, conversion, adoption, time‑to‑value; strong analytical and decision‑making skills.
• Communication: C1/C2 English—clear, confident, and persuasive with executives.
• Travel‑ready: comfortable with regular customer visits and conferences (including the U.S.).

Bonus Points

• Experience in nonprofit, giving, or payments (compliance, risk, donor experience).
• History of building vertical toolkits/solutions that scale across enterprise accounts.

What Great Looks Like in 12 Months

• Significantly improved win rate in our core markets.
• 80%+ of release expectations achieved.
• Clear narrative and playbooks for the field.
• Team operating system in place: quarterly strategy reviews, robust discovery pipeline, and predictable delivery.

Director‑Level Behaviors We Expect

• Accountable & reliable: owns outcomes, not just plans.
• Empathetic & relentlessly curious: digs until root causes and workable solutions are found.
• Executive presence: confidently challenges and influences senior nonprofit leaders.
• Sales‑friendly, product‑centric: partners with GTM while protecting long‑term product leverage.
• Resourceful & persistent: finds the next path forward with urgency.

Why Work with Us

• A strong, collaborative product team that owns what it builds.
• Clear product vision and access to real customer feedback from global nonprofit leaders.
• Flat structure: no politics, just great work with great people.
• Transparent company culture‑we share how we’re growing, where revenue comes from, and what’s next.
• Long‑term focus: we offer equity options and value sustained, meaningful contribution.

Benefits

• 31 days off.
• 100% paid telemedicine plan.
• Home Office Setup Assistance (furniture, workstation).
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Co‑working spaces.
• Remote working.
• Official correspondence originates exclusively from @fundraiseup.com domain.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Product Management and Marketing

Industries

Software Development