Direct Employment Operations Specialist, V.Group

Location Country: Poland

Work Location: Gdynia

Overall Purpose of The Job: The role is accountable for the end‑to‑end process of employing seafarers under a Direct Employment model. This covers all aspects of the employment lifecycle from making offers of employment to terminating employment. The role will be responsible for a subset of employees/vessels and work as part of a wider team, providing the Group and its customers a direct employment solution.

Key Responsibilities and Tasks

• Serve as escalation point for seafarer queries and contact for senior officer queries ensuring these queries are resolved within the agreed turn‑around time.
• Proactively identify crew retention risks and issues, and work with appropriate stakeholders to mitigate the risks and address issues.
• Preparing and issuing employment contracts.
• Circulating employee communications on behalf of VGGS.
• Responsible for ensuring compliance with all local regulatory requirements for seafarers under VGGS employment, including all reporting and vendors:
• Flag state/CBA
• Payroll and tax
• Employment benefits and pension
• Ensures that all pre‑joining documents are complete, checked, and verified as genuine as per the applicable requirements.
• Ensures all required documents are digitally captured in ShipSure on time and drives diligent usage of ShipSure as the “system of record” for all Direct Employment activities.
• May be the point of escalation for CMPs on ensuring flawless service is consistently delivered to customers, particularly mobilization matters.
• Manage performance disputes, termination procedures and employment appeals.
• May represent the local entity as official representative of the company to government institutions (e.g., POEA), as relevant.
• Provides technical support and guidance to Crew Mobilization Managers and Coordinators.

What can I expect in return?

V. Group can offer a market‑leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is an excellent opportunity to join a true leader in the maritime sector with exciting plans for future growth.

Essential Qualifications

• Over 5 years of maritime or shipping industry experience as a supplier, manager or owner.
• Strong understanding of crew operations, including government requirements for location.
• Shows a strong sense of urgency to meet customer requirements.
• Strong collaboration and influencing skills with the ability to make change happen.
• Effective and positive communicator and team player/leader.
• Ability to plan tasks and follow tight timelines when required.
• Willingness to follow the agreed process.

Applications Close Date: 25 Jan 2026

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Human Resources

Industries: Maritime Transportation