Drive intelligent automation of processes within the organization to grow efficiency, accuracy, scalability and customer centricity in support of business growth plan
responsibilities :
Identify and implement intelligent automation opportunities across all pillars of the organization, particularly Customer Care related processes (FIM, Capital Equipment, Customer Excellence, Order Management, MDM, Quotes & Tenders).
Help stimulate and build a strong pipeline of automation opportunities globally and drive implementation of key priorities.
Participate in discovery sessions with business stakeholders – identifying process requirements, the solutions that can be leveraged for automation, resources required etc.
Actively support leveraging and standardizing processes and process improvements through automation across countries.
Properly capture value created by automation, making delivered improvements transparent.
Stay abreast of new developments in the field of automation.
Administration of automation / code repository.
Refactoring of existing automations to accommodate system changes within the org.
requirements-expected :
University Degree in engineering or business
1+ years’ experience related to process automation
Working knowledge of SAP/S4Hana
Skill in scripting languages & information technologies (Python, C#, VBA), including familiarity with Git, Docker, API’s, SQL & NoSQL databases.
Lean & Continuous Improvement methodologies
Fluent English
Customer focus and ability to gather voice of customer
Openness to a 12-month contract (employment contract)
offered :
Hybrid work model with flexibility.
Work in an international, dynamic, and innovative environment.
Access to cutting-edge tools and professional development programs.
Career growth opportunities with mentoring, coaching, and global exposure.
