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Digital I&O Technology Specialist - Collaboration & EUD
  • Kraków
Digital I&O Technology Specialist - Collaboration & EUD
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HEINEKEN Global Shared Services
3. 11. 2024
Informacje o stanowisku

Digital I&O Technology Specialist - Collaboration & EUD

Miejsce pracy: Kraków

Technologies we use

Operating system

  • Windows

About the project

We are looking for a Digital I&O Technology Specialist to join our Collaboration and End User Devices Product Team. In this role, you will manage the services provided to our operating companies (OpCos) and ensure that our employees have access to the tools they need to collaborate effectively from any location and on any device. You will work within a dynamic Product Team that is empowered to organize and manage its own work, optimizing overall efficiency and effectiveness.

Your responsibilities

  • Delivering Product Enhancements: Provide timely product updates that meet quality standards, aspiring for a zero-defect culture
  • Ensuring Solution Consistency: Work closely with the Product Owner to analyze, document, and communicate program and platform requirements effectively
  • Managing Solution Quality: Oversee the quality of the solutions and address any technical debt that may arise
  • Identifying and Resolving Bottlenecks: Proactively identify potential bottlenecks and their root causes, proposing effective solutions
  • Maintaining Technology Awareness: Stay updated on industry trends and emerging technologies, evaluating their relevance for HEINEKEN
  • Participating in Technology Selection: Engage in the selection process of new technologies to ensure alignment with business needs
  • Adhering to Best Practices: Ensure that all solutions comply with HEINEKENs standards and best practices regarding quality and compliance
  • Translating Business Needs: understand user stories and acceptance criteria, translating them into implementable solutions and configurations.

Our requirements

  • 5-8 years of experience in Collaboration and End User Devices (EUD)
  • 3 years of experience working with external vendors and managing contracts
  • 3 years of experience collaborating with Operating Companies and 2-3 years of experience in agile, multicultural environments
  • Bachelors or Masters degree in Computer Science, Telecom, Electronics, or related fields
  • excellent written and verbal English (additional languages are an advantage)
  • strong communication skills, capable of engaging with both technical and non-technical stakeholders
  • an analytical and structured mindset with strong problem-solving capabilities
  • a team-player attitude, with the ability to collaborate effectively at all organizational levels
  • the ability to understand diverse stakeholder perspectives and integrate various viewpoints.

Optional

  • a project management certification.
  • Experience with Business Intelligence Tools.

What we offer

  • Hybrid ways of working
  • Private medical healthcare
  • Attractive performance bonus
  • Sodexo pre-paid card
  • Life insurance
  • Employee referral program
  • Wide range of trainings
  • Local and global job opportunities within HEINEKEN
  • Parking space
  • Open bar once a week
  • We are ACCA Approved Employer

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • corporate sports team
  • parking space for employees
  • extra social benefits
  • pre-paid cards
  • christmas gifts
  • employee referral program
  • charity initiatives
  • flexible work from home scheme after pandemic/lockdown
  • open bar on Fridays

HEINEKEN Global Shared Services

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founders family name - Heineken® - is available in almost every country around the globe and is the worlds most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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