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Detailed description of work task to be carried out

DevOps team member supporting VCE, BestX and IDOPLR application in Middle Office Valuation & Collateral.

Main responsibility lies within execution of daily end-of-day deliveries, change-, incident- and problem management, improvements of monitoring.

In this role, knowledge and experience about Kubernetes, Windows, Tomcat, Bamboo and ITIL are crucial.

Responsibilities

• 2nd line of support applications working closely with developers
• Experience in supporting PL/SQL applications and database concepts
• Good understanding of complex queries using aggregate and analytical functions
• Good experience with Windows
• Handling and resolving incidents following Service Level Agreements (SLA)
• Continuous analysis of application and infrastructure performance problems
• Coordination of changes following Klients standards
• Following and updating procedures and documentation according to Klients templates
• Focus on optimization and automation
• Updating monitoring systems such as Grafana, Splunk and verification of events in IT systems based on alerts.

Description of knowledge and experience

The candidate must have 5+ years’ experience as IT Operations (in relevant area) and should be able to work independently with defined problems on an average level within certain areas of expertise. He/she needs to have a proactive attitude in terms of communicating possible issues and taking the initiative in relation to relevant solutions.

Must have:

• Worked as Application Support/DevOps in a Windows environment
• Experience in working with Docker based applications
• Knowledge of Splunk, Grafana and Automic UC4
• Good analytical skills, troubleshooting and debugging
• Familiarity with Windows server systems
• Fluency in English (verbal and written)

Nice to have:

• Knowledge of Atlassian tools (JIRA, Bitbucket, Bamboo, Confluence)
• Knowledge of the banking industry would be an asset

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