Atlassian DevOps Engineer

Ref.13340

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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The Team

The Collaboration Tooling team play a pivotal role in delivering tooling and support to all the Value Streams within WPB; 3000 developers and 30,000 end users. The tools being managed currently within the team consist of Slack, Jira and Confluence and are maintained both on-prem as well AWS.

As we grow, our goals have always remained the same:

•Have fun whilst working with the best technology and people

•Design and build the finest products we can

•Learn from the best and cultivate openness and respect.

•Learn constantly and share what we know!

As an Atlassian DevOps Engineer, you’ll be within a team who have full responsibility for the WPB Jira, Confluence and Slack platforms. These applications are critical to all WPB Teams, so it’s imperative to maintain a 100% uptime and provide an excellent level of service to all 35,000 users!

What you’ll do

• Support Jira and Confluence through our internal Jira Service Desk. 
• Maintain the operational environment within AWS including PostgreSQL.
• Implement new customisations through customer service requests:

oJira project configurations (Workflows, Fields, Screens, Permissions etc.)

oConfluence content management (Space creation, data cleaning, user macros etc.)

oReview and piloting of new apps from the Atlassian marketplace

• General maintenance of the application and ensuring best practises
• Assist in implementing application upgrades.
• Manage Slack issues and onboarding.
• Provide training where required to users for all our tools.
• Close Issues within agreed SLAs.

What you need to have to succeed in this role

• Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment. 
• Ability to debug, optimize code, and automate routine tasks. 
• Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.
• 2 years’ experience managing & supporting an infrastructure Hosting Environment - Linux, AWS, Databases (MySQL, Postgres).
• 4-5 years experience administering & supporting Jira and Confluence. 
• Groovy Experience (ScriptRunner, JMWE, System scripting)
• Be comfortable following Scrum methodology and working within an agile, multidisciplinary team.
• Great communication - convey your thoughts, ideas, and opinions clearly and concisely face-to-face or virtually to all levels up and down stream.

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours 
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online assessment.
• Telephone screen.
• Job interview with the hiring manager.

We are looking to hire as soon as possible so don’t wait and apply now!

Youll achieve more when you join HSBC.