We are looking for DevOps Engineer to join Sopra Steria Polska and one of our innovative international squads. You will provide technical support and drive continuous improvement of our tooling ecosystem. In this role, you will work directly with internal customers and take on technical tasks within a DevOps oriented environment.
Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.
Tech stack on the project: Bash, Python, PHP, MySQL, Git
Working hours: You will work in shifts (7 AM – 20 PM) and 24/7 support on call.
responsibilities :
Receiving, logging, and managing requests from customers
Following and improving service operation procedures defined by concerned services
Following up on requests in the ticketing or logging systems
Investigating and resolving issues, acting as a point-of-contact for end users and internal stakeholders
Maintaining a high degree of customer service and adhering to IT service management principles.
Participating in tooling and system development, maintenance, and updates (including minor code or configu-ration changes)
Performing log analysis and root-cause debugging
Monitoring production performance, production jobs, and application health
Writing or enhancing scripts and automation to streamline repetitive tasks
Supporting CI/CD pipeline updates and troubleshooting build or deployment processes
Providing training and technical support to end users and team members
Writing and updating documentation and procedures, contributing to the knowledge base
Collaborating with peers in an international, DevOps-minded environment
requirements-expected :
Customer-focused, proactive problem solver with attention to detail
Knowledge of APIs and experience with troubleshooting logs
Familiarity with version control (Git) and comfort contributing small code or configuration changes
Basic scripting and programming experience (Bash, Python, PHP, MySQL)
EU citizenship
Fluent English: B2/C1
Being open to occasional business trips abroad and visits in our office in Katowice
offered :
BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
