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Desktop Support & IT Operations Specialist
  • Wrocław
Desktop Support & IT Operations Specialist
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Xebia sp. z o.o.
6. 3. 2026
Informacje o stanowisku

technologies-expected :


  • Apple hardware
  • Networking
  • Google Workspace

about-project :


  • You will join a growing and fast-paced environment where you will play a key role in supporting daily IT operations within a modern office setup. As the primary IT point of contact for a team of 30–50 employees, you will ensure the reliability, stability, and efficiency of workplace technology, supporting both technical and non-technical staff.

responsibilities :


  • managing the full lifecycle of company hardware, primarily Apple MacBooks,
  • providing hands-on support within macOS environments,
  • administering Google Workspace, including user management and account support,
  • supporting networking and connectivity (VPN access, Wi-Fi troubleshooting, basic networking issues),
  • maintaining office IT infrastructure (Zoom/Teams rooms, printers, peripherals),
  • delivering high-quality, user-focused technical support,
  • supporting employee onboarding and offboarding processes,
  • acting as an internal advisor and trainer on workplace technology.

requirements-expected :


  • expert-level proficiency with Apple hardware and macOS environments,
  • solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, Wi-Fi),
  • experience in desktop / end-user support roles,
  • strong communication and interpersonal skills,
  • ability to support both technical and non-technical users,
  • proactive and problem-solving mindset,
  • high level of reliability and ownership,
  • upper intermediate English (B2+),
  • availability to work 100% on-site in Wroclaw.

offered :


  • Development budgets of up to 6,800 PLN
  • We fund certifications e.g.: AWS, Azure, ISTQB, PSM
  • Access to Udemy and Safari Books Online
  • Events and technology conferences
  • Technology Guilds
  • Internal training
  • Xebia Upskill
  • Private medical healthcare
  • MultiSport card - we subsidise a MultiSport card
  • Mental Health Support
  • Flexible working hours
  • B2B or employement contract
  • Contract for an indefinite period

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • employee referral program

  • Praca Wrocław
  • Administrator IT Wrocław
  • Specjalista ds. bezpieczeństwa IT Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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