Deputy Cluster Manager (Deputy Team Leader) Order Management

JobID: 40786 | Location: Lodz,Poland, hybrid work

Greater Chemistry – between People and Planet – it is our Purpose which leads companys Strategy:

• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.

By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

The Associate Team Leader will support the Cluster Manager in overseeing daily operations within the Order Management area. The role acts as a key operational support to the Cluster Manager, ensuring smooth team performance, driving process improvements, and maintaining strong collaboration with internal and external stakeholders.

What will you be doing?

• Support daily Order Management operations to ensure timely and accurate order processing across end-to-end workflows.
• Coordinate team activities and workload and promote effective collaboration within the team.
• Facilitate clear and structured communication within the team and stakeholders, ensuring proper information flow and alignment on priorities.
• Use analytical reasoning to identify issues, risks, and improvement opportunities.
• Drive process adherence and standardization, ensuring compliance with global procedures and internal controls.
• Support process improvements and scalability initiatives, contributing to optimalization projects with Order Management and cross-functional areas.
• Leverage SAP and other digital tools to improve efficiency, monitor performance, and ensure high-quality operational output.
• Apply structured problem-solving methods to address operational challenges, support escalations, and prevent recurring issues.
• Ensure consistent quality management by monitoring process performance, identifying gaps, and driving corrective and preventive actions to maintain high operational standards.
• Support change management initiatives by coordinating communication, preparing the team for the updates, and facilitating smooth adoption of operational changes.

What are we looking for?

• University degree in Business Administration, Economics or another relevant field.
• 3+ years of experience in business operations.
• Project management experience will be an asset.
• Experience working in a Shared Services Environment will be an asset.
• Strong knowledge of SAP and related business applications.
• Strong analytical and problem-solving skills.
• Fluent English is required (min. C1).
• Ability to build strong stakeholder relationships and work effectively in a dynamic environment.

What’s in it for you?

• Possibility to work in a Top Employer 2024 certified company.
• A rewarding challenge to further develop your skills in a professional work environment.
• An opportunity to be a part of the team with great enthusiasm the business and for delivering top class services.
• Career development within our organization.
• Relocation packages.
• Internal and external trainings.
• Benefits such as sport card (Multisport), private health care, additional life insurance.
• Language courses.
• Performance related yearly bonus.
• Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
• Discount card for the various restaurants.
• Integrational team events.
• Possibility to participate in the charity activities.
• Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

We at Clariant are aware of our responsibility. Our purpose "Greater chemistry – between people and planet" describes the role we can play in the world if we align our thinking and all future decisions with it.