Overview

Demand Generation Specialist – Operations & Contract Support – Wroclaw, Poland

Join Vonage and help us innovate cloud communications for businesses worldwide!

Key Responsibilities

• Manage vendor contracts (IOs, SOWs, renewals): oversee the full lifecycle from initiation through execution, ensuring compliance with procurement and legal policies.
• Own budget tracking and pacing: monitor spend commitments and pacing across digital media and demand generation programs; ensure financial accuracy against monthly, quarterly, and annual goals.
• Partner with finance teams to manage monthly media spend processes, including accruals, reconciliations, and adjustments.
• Coordinate onboarding of new vendors by collaborating with procurement and legal teams.
• Serve as the point of contact for vendor financial and contractual queries, ensuring accurate and timely resolution.
• Support project and process management for the COE, including documenting processes and playbooks for contract and budget workflows.
• Work closely with campaign managers and DG specialists to ensure vendor contracts and budgets align with marketing execution needs.
• Continuously improve vendor and contract management processes for scalability and efficiency.

What you’ll bring

• 4–6 years of experience in marketing operations, contract/vendor management, procurement support, or budget/financial management.
• Strong knowledge of vendor contract processes (IOs, SOWs, renewals) and budget management (tracking, pacing, accruals, reconciliations).
• Background in marketing, demand generation, or paid digital tactics, with understanding of how budgets/contracts align to campaign execution.
• Experience in project and process management, including documentation and workflow optimization.
• Proficiency with project management tools (e.g., Monday.com).
• Experience with contract and financial systems such as Evisort, OneTrust, Concur (preferred but not required).
• Strong collaboration skills with legal, procurement, finance, and marketing stakeholders.
• Excellent attention to detail, organizational skills, and ability to manage multiple contracts and deadlines simultaneously.

How you’ll benefit

In addition to exciting work, career advancement opportunities, and a collaborative work environment, Vonage offers competitive pay and benefits including discretionary time off and tuition reimbursement.

There’s no perfect candidate. You dont need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if youre passionate about what you could achieve at Vonage, wed love to hear from you.

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Who we are

Vonage is a global cloud communications leader. Our solutions help brands accelerate digital transformation through programmable unified communications, contact center solutions, and communications APIs.

Note: This profile provides a general summary of essential responsibilities and is not exhaustive. Assignments may differ based on business conditions, departmental need, or geographic location.

Apply for this job

To apply, please submit your resume and fill out the required fields in the application form.

Vonage is an equal opportunity employer. We do not discriminate on any protected basis. We encourage candidates from all backgrounds to apply.