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Delivery Lead, Integration Services, Pandora Digital & Technology

Do you want to be a part of the world’s leading jewellery company while putting your experience in Digital Technology into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business area and work in a truly international organisation of can-do spirited, passionate, and performance-driven people.

We value flexibility and informal working, and you will be trusted to deliver, while focusing on outcome and impact over doing tasks and ticking boxes.

About the Team:

In Delivery & Planning, we have a mission of driving and improving end-to-end delivery of tech initiatives in collaboration with Product and Engineering teams – seeking to deliver expected outcomes and value for our customers and colleagues in the shortest possible time to market while staying within budget.

As part of expanding the Pandora Digital & Technology organization in Poland, we are looking for an Agile Delivery Lead for our Integration Services Platform Line.

In this role, you will be leading the delivery for the Integration Service Platform Line, a virtual agile organisation that strives to build scalable, best-of-breed integrations in Pandora. You will become an integral part of the platform line leadership team, working alongside the Product and Engineering Leads, and report directly to the Delivery Director for Core Tech.

We would like to hear from you if you are a strong enabler & facilitator with a servant leadership mindset, strong foundations in Agile, with previous working experience as a Scrum Master for multiple teams, Release Train Engineer, or similar.

You can see yourself working in a fast-paced environment with many stakeholders, where your communication and interpersonal skills are needed and your ability to collaborate and engage is essential.

In your role as Agile Delivery Lead you will:

• Lead delivery of the Integration Services platform line currently consisting of four teams covering Event Drive Integration (Kafka), Kong, and Biztalk.
• Support in managing the teams’ budget, staffing, and vendors to make sure that we operate efficiently as long-standing teams and remain within budgets.
• Be the Servant Leader of your teams who will guide and inspire them, embedding agile ways of working and driving its adoption, focusing on iterative delivery of value and establishing a continuous development mindset in your teams.
• Coach your teams in agile practices and drive the efforts to upskill the BizTalk team in adopting agile tooling and practices.
• Keep track of delivery, team capacity, and increase visibility of committed workload, deliverables, dependencies, and risks.
• Facilitate scrum events and quarterly planning events including teams’ readiness ceremonies, quarterly planning, retro, and review.
• Support Product Management in creating clear OKRs and ensure focus on delivering the right value to the business.
• Support the teams to maintain their delivery pace and remove impediments and blockers that might get in the way of their delivery.
• Work closely with other Delivery Leads and Agile Coaches through community of practices, where you will be able to share best practices and improve your delivery skills.

What is needed to succeed:

• Strong hands-on experience of agile delivery (5+ years), in an RTE, Lead/Senior Scrum Master roles or similar.
• Servant leadership mindset and great coaching skills; you can empower and educate the team in efficient delivery.
• Good knowledge of agile methodology and practices (Scrum, Kanban), ideally, including effective scaled agile frameworks (for example SAFe or Spotify).
• Certification in an agile framework is required (for example Certified Scrum Master or Leading SAFe).
• It is a plus if you have experience with setting up new agile teams or embedding them into new Product Lines/Squads/Agile Release Trains.
• Experience of good practice in planning and managing flow; you can drive sensible consistency in your teams.
• Demonstrated ability to manage complex internal and external dependencies, to plan the sequence of work across teams, and to understand dependencies outside of your team.
• Problem solver; you can help remove the impediments your team faces.
• Ability to plan and build budgets, and track adherence to budget.
• Able to work with the delivery community to continuously review processes and seek improvements, experimenting with new ideas and encouraging a mindset of innovation.
• A good understanding and interest in technology and the variety of disciplines and interplays involved in technology delivery.

Icing on the cake:

You will be working out of our beautiful Regional Digital & Technology Polish HQ in Warsaw, a rapidly growing environment of highly skilled and experienced colleagues. This is a key initiative that goes along with Pandora’s experience & ambitions.

You will also be able to take part in creating an eco-friendly environment – that we are not only talking about – but implementing. The result is a professional and dynamic environment that is unique, enjoyable, and inspirational and delivers a true Pandora experience to anyone who works here.

About Pandora:

Pandora is the worlds largest jewellery brand. The company designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than countries through 6 points of sale, including more than 2 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand. Pandora is committed to sustainability and will purchase mainly recycled silver and gold for crafting its jewellery while halving greenhouse gas emissions across its value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 26.5 billion (EUR 3.6 billion) in 2020.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

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