PLEASE NOTE: There are four different work time slots. Please indicate which slot (or slots) suits you best:
9am-5pm, 12pm-8pm, 2pm-10pm, 4pm-midnight.
The Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities. You will understand the details of our client’s data and Acxiom’s products to ensure that our clients and/or third-party vendors receive clean, improved, segmented, ready-to-market data. You will strive daily to improve quality and adhere to standard processes and procedures, work with our partners to begin to understand requirements and raise issues with a focus on maintaining a seamless process flow. You will analyze, solve issues and modify processes and data to ensure efficient delivery of services to Acxiom clients. In addition, you will maintain a deep understanding of Acxioms processing and product capabilities and utilize that understanding to exceed client expectations.
responsibilities :
Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
Lead and run source file receipt with clients, vendors, and/or internal partners
Accurately validate source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
Deliver accurate output information to clients and/or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
Ensure compliance with quality assurance processes, established procedures, project requirements and agreements/expectations
Research, solve problems and take action regarding data or processing issues according to product, client and/or third-party vendor specifications. Communicate internally and externally with clients and partners as determined by the nature of the discussion.
requirements-expected :
Very good command of English (written and spoken)
Competent technical skills - UNIX, SQL (writing and understanding queries)
Strong analytical and organizational skills
Good client facing skills
Minimum 2 years of experience within the client-services industry or from the client-side (more for the senior level)
Good MS Office skills - particularly Excel
Proven experience of data and databases
offered :
Permanent contract from the very beginning (umowa o pracę)
Health insurance and life insurance
Multisport/participation in cultural events
Cafeteria system where you can choose your own benefits
Lunch+ card which can be used in cafes and restaurants
On-line languages classes (English, German, Spanish)
Training - professional certificates, webinars, classroom trainings
Online access to thousands of technical ebooks (Books 24x7, Safari Books Online) and trainings (OReilly)
Extra paid holidays between Christmas and New Year
One extra paid day off for volunteering per year
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
