Our client is a leading customer service software provider, recently launching an advanced AI-powered platform to streamline support processes.
New features like AI Agents and an intelligent assistant automate routine tasks, enhancing support team efficiency and improving customer satisfaction. With integration across various applications and support for multiple communication channels, our client enables businesses worldwide to deliver consistent, high-quality service.
We are looking for a Database Administrator to support our clients growing data environment. This role is essential for maintaining the reliability and performance of their applications. You will be part of a team managing a complex and expanding system, and we seek a passionate individual with a strong commitment to consistency and reliability.
Install, configure, upgrade, and maintain various database servers
Monitor system performance and optimize as needed.
Implement and uphold security protocols.
Design and maintain cloud infrastructure using infrastructure-as-code tools.
Develop and manage data backup and recovery processes to ensure data security.
Collaborate with the application development team to establish data architecture and quality standards.
Plan for capacity and conduct regular system audits to optimize resource use.
Document and standardize system procedures.
Perform schema changes without downtime.
Automate routine tasks.
Participate in on-call support as needed.
requirements-expected :
2+ years of experience in managing data environments, including architecture, monitoring, and troubleshooting.
Proficiency in automation and scripting languages, as well as familiarity with data query languages and stored routines.
Knowledge of cloud data solutions, infrastructure provisioning tools, and experience in managing complex data environments with performance challenges.
Understanding of containerization and orchestration tools.
Ability to work across multiple functions, adapt to various tasks, and apply strong problem-solving skills with algorithmic thinking.
Collaborative and positive work ethic, with a sense of ownership and enjoyment.
