Data Quality Specialist - French, AGI Data Services - G T Quality

Join us to apply for the Data Quality Specialist - French, AGI Data Services - G T Quality role at Amazon.

Description

Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility includes developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side‑by‑side observations, and metric analysis.

Through regular side‑by‑side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence.

Key job responsibilities

• Define and implement quality metrics for established workflows
• Create prescriptive actions for quality issues
• Partner with customers, operations and internal support teams to optimize workflow quality
• Conduct side‑by‑side sessions to identify opportunities for workflow enhancement and quality improvements
• Analyze data trends and develop solutions
• Monitor quality performance and coach operations teams
• Create and maintain quality metrics reports
• Handle customer escalations and provide recommendations
• Evaluate and suggest improvements for quality tools
• Support process documentation and implementation

Basic Qualifications

• Strong analytical and problem‑solving skills
• Advanced‑level proficiency in French language (C1+ or equivalent fluency by CEFR standards).
• Basic‑level proficiency in English (B1+ or equivalent fluency by CEFR standards). (for non‑English language/locale combos only)

Preferred Qualifications

• Bachelors degree, or equivalent experience
• Ability to adapt well to fast‑paced environments with changing circumstances, direction, and strategy
• Experience managing stakeholder relationships across departments

Salary and Benefits

The minimum base pay for this position is PLN 7,841 monthly. Company discretionary supplementary benefits may include pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program.

Equal Opportunity Employer

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Company: Amazon Corporate Services Poland Sp. z o.o.

Job ID: A3150288