Informacje o stanowisku

Join a global company in the field of market analysis and consumer data, helping the world’s largest brands understand customer needs and grow in the dynamic environment.

If you have experience in large team management and operations, speak fluent Polish and English, and enjoy working in an international environment — the Data Operations Leader role might be perfect for you!

Apply with your CV in English and become part of an organization that brings together data, technology, and people to create a complete view of the market!

What we expect

• Preferrable MBA Graduate with minimum 12-15 years experience.
• Effective leadership and technically sound.
• Experienced managelarge team size in Operations - preferably team of 100 and above.
• Excellent People management skills and communication skills.
• Market research experience/industry (highly preferred) -Ops / Customer Success / Commercial Leaders.
• Fluent in English and Polish language

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• Hybrid working model (3 remote working days per week)
• Development opportunities in an international environment
• A comprehensive benefits package: Multisport card, private healthcare (Medicover), life insurance, benefits platform, paid time off for volunteering, Employee Assistance Program (EAP), celebrations of life’s important moments, access to LinkedIn Learning
• Modern office located in the city center of Warsaw
• Stable employment under an employment contract

Your tasks

Client Solutioning

• Advocateof Operations, to provide solutions that meet the clients needs and which are at the same time cost-effective and technically sustainable.
• Responsible for making decisions on behalf of operations for the region.
• Accountable for the agreed service level (quality, allocation of data) to be satisfied / surpassed, and the commitment to the client to be satisfied/ exceeded.
• Drives Operation Processes with Quality and On time Delivery as per Global KPIs
• Drives Standardization and Harmonization of processes across the region as per Global SOPs
• Delivers on Global Productivity targets including RUN and other Global initiatives

Team Management

• Plans and controls resource allocation to optimize the “operations service” to clients
• Manages initiatives to deliver efficiency and productivity to the company
• Expected to coach and develop the team, monitor individual performances and identifytalents or low performers
• Acts as an escalation point for the country team and constantly reviews and assesses teams KPIs periodically
• Meets clients to conduct client health check on operations

Warszawa - Oferty pracy w okolicznych lokalizacjach