Overview

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

The D&T lead is from D&T side E2E responsible for the business platforms and digital products in the respective Technology stack (BlueYonder, FuturMaster, Infor and/or AIMMS). This means she/he co-drives the Develop, Deploy and Run activities for these platforms and products together with Global Supply Chain.

Responsibilities

• co-creating with the Product Owner(s) the Product Roadmap and make sure specific technical features/stories (technical debt, integration architecture, security elements) get the right priority
• pro-actively identifying and resolving impediments between Product Teams to make sure the E2E flow works
• keeping a holistic view on the overall Digital Backbone and makes sure the Business Platforms and Digital Products integrate seamlessly
• scouting for innovations in- and outside HEINEKEN and inspire Product Owner and Product Teams to experiment and scale
• shaping with the Manager Transformation and Growth and Product Owner(s) the OpCo deployment roadmap for the platforms and products
• making sure the product teams are staffed with the right quality and quantity of experts from D&T (incl. PMs and scrum masters) and partner(s)
• supporting Product Teams in identifying and resolving impediments as part of the deployments
• responsibility for the technical support of the Business Platforms and Digital Products
• responsibility for the financial management of the solution, including budgeting, contracting, monthly financial bookings and cross charging to Operating Companies
• organising and prepare quarterly Partner Boards and monthly Service Reviews according to the agreed standards
• tracking partner performance via defined KPIs and challenge them to continuously improve their performance
• aligning with the partners on contracting for SAAS/licenses, support and professional services making sure the right quality and quantity of partner experts are being allocated in line with the roadmap and budgets

You are a good candidate if you have

• Master’s degree in Technology or equivalent
• 5-10 years experience in similar position
• Certified Agile Professional
• pre: service management (ITIL)
• leadership experience
• strong delivery track record
• partner engagement
• innovative mindset

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