Informacje o stanowisku
XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Czech Speaking Customer Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.
We offer
- full-time employment agreement
- great learning opportunity in cooperation with multinational units of the company
- all the required tools and training required to be successful
- work in internationally known company with a well-recognized brand
- young, professional, dynamic team and multinational environment
- Czech language - native or proficiency level required
- very good knowledge of English language is a must
- higher education (might be IV or V year student)
- previous experience in a customer service role (desirable)
- responsibility and ability to multitask, prioritize and close tasks quickly
- strong communication, interpersonal and negotiation skills
- good knowledge of MS Office
- positive attitude
Additional (would be an advantage)
- knowledge of financial markets and XTB’s core business
XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Czech Speaking Customer Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.
We offer
- full-time employment agreement
- great learning opportunity in cooperation with multinational units of the company
- all the required tools and training required to be successful
- work in internationally known company with a well-recognized brand
- young, professional, dynamic team and multinational environment
,[providing excellent customer service (supporting Czech/Slovak Clients), building up positive relationships with customers, resolving issues in a timely manner and ensure high levels of customer satisfaction, providing explanations in relation to customer complaints (both written and by phone), monitoring of the situation on financial markets, working with the CRM system (verification and completing clients data), cooperating with external XTB branches and internal departments Requirements: MS Office Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Canteen, Bike parking, Playroom, Free beverages, In-house trainings, Modern office, Startup atmosphere, No dress code.
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