Czech Customer Success Advisor | Work in Sofia + Relocation

Job Openings Czech Customer Success Advisor | Work in Sofia + Relocation

About the job Czech Customer Success Advisor | Work in Sofia + Relocation

Location:Sofia, Bulgaria

Type:Full-time (40h/week)

Start Date:September 2025

Ready for a life-changing adventure? Were looking for brilliant Czech and English speakers to move to the vibrant heart of Bulgaria and become the essential link between users and the worlds most-used search engine. This is your chance to launch an international career, solve interesting challenges, and be the friendly expert voice that makes a difference every day.

No prior tech experience? Dont worry! If youre a natural communicator who loves helping people, our elite, fully-paid training will equip you with everything you need to excel. Were building a team of creative problem-solvers ready to learn, grow, and shape an incredible customer experience.

Your Mission: Turn User Questions into Success Stories

• Be the first point of contact, delivering professional and empathetic support via phone, email, and chat, ensuring every user interaction is positive and productive.
• Master our advanced systems to diagnose issues, guide users to smart solutions, and consistently achieve top-tier customer satisfaction scores.
• Become a pro at using cutting-edge CRM software and ticketing systems to manage and resolve inquiries efficiently and effectively.
• Collaborate with a diverse, international team to share knowledge, contribute to our shared goals, and celebrate collective wins.
• Stay ahead of the curve by participating in ongoing training on product updates and the latest industry trends.

Is This You?

• The Essentials:Full professional fluency inCzechandEnglish.
• A genuine passion for helping people and a customer-first mindset.
• Superb communication skills, with a knack for explaining complex things simply and clearly.
• A natural problem-solver who excels at active listening, troubleshooting, and thinking creatively.
• Youre adaptable, self-motivated, and remain cool under pressure, with a quick ability to learn new technologies.

Why Youll Love Your New Life in Bulgaria (And With Us!):

We dont just offer a job; we offer a launchpad for your life and career in one of Europes most exciting and affordable capitals.

• Seamless Relocation:We provide comprehensive financial support and hands‑on assistance for transportation, initial hotel stays, and finding your perfect long-term apartment in Sofia.
• Unbeatable Quality of Life:Enjoy Bulgarias low cost of living, stunning nature (from beaches to mountains), rich history, and vibrant social scene. Your salary goes much further here, allowing for a fantastic lifestyle filled with travel, dining, and experiences.
• A Real Career Launchpad:Receivefully paid training, a stable job in a global company, and clear paths for career development and growth.
• Top‑Tier Benefits:An attractive salary, additional private health insurance, and access to a customizable menu of50+ benefits and services.
• A Supportive Community:Work in a positive, international environment where teamwork is celebrated, learning never stops, and your well‑being is our absolute priority.

Ready to help users around the world and start your amazing new chapter in Bulgaria? Apply now!