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Cybersecurity Controls Oversight Manager
  • Kraków
Cybersecurity Controls Oversight Manager
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
20. 11. 2025
Informacje o stanowisku

Cybersecurity Controls Oversight Manager

Miejsce pracy: Kraków

Technologies we use

Operating system

  • Windows

About the project

Cybersecurity Controls Oversight Manager will play a key role in the monitoring and assessing effectiveness of the Cybersecurity control environment. The role holder will also be tasked with defining and maintaining operational control instances, their measurement, Policies, Procedures and Standards for Group Cybersecurity.

Whilst the job holder will be based in Krakow, Poland, this is a Global role covering Global Cybersecurity Controls applicable to all countries and legal entities.

Your responsibilities

  • Represent Cybersecurity Controls in senior management forums.
  • Work with the Control Owners and other stakeholders to ensure timely execution of self-assessments.
  • Collect and maintain accurate evidence and maturity scoring reviews for cybersecurity controls.
  • Ensure that the defined controls are compliant with Legal/Regulatory/Internal requirements and that measurements provide sufficient data for stakeholder reports.
  • Work with Enterprise Risk Management, Chief Control Office and Audit (internal and external) to ensure that the Cybersecurity owned controls are monitored, assessed and tested according to the internal requirements, Risk Management Framework (RMF) and industry standards and best practices.
  • Manage escalation of issues through appropriate channels based on the results of oversight process.
  • Ensure improvement actions are updated regularly and aligned to the control objectives.

Our requirements

  • Risk and Controls Background: subject matter expertise in Control Monitoring and Assessment, ability to translate difficult IT concepts into business-friendly language, experience with Technology risks and controls.
  • Technical background: knowledge of Cybersecurity – at least a generalist with specialist area expertise welcome, possession of recognized certificates will be an advantage, understanding of metrics and measures in managing risks and controls (KCIs, KRIs, KPIs) is a must, technical writing skills and highly proficient use of written English is required to ensure quality output for Control, Policies, Procedure and Standards design and maintenance.
  • Strong stakeholder management and communications skills: experience of working at an operational level in international environments which drive a true international perspective; managing stakeholders including the Group CISO, Cybersecurity Leadership and staff, Chief Controls Office and Resilience Risk teams.
  • Team-oriented mentality combined with ability to complete tasks independently to a high-quality standard: experience within fast-moving, complex and demanding corporate environments where Cybersecurity controls issues must be handled on a large scale and multi-task.
  • Interpersonal Skills: influential, credible and persuasive, active listener embraces HSBC Values, shows good judgement and demonstrates high communication skills to achieve effective stakeholder management.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking (Cracow office)

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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