Privileged Access Management (PAM) Knowledge: Understanding of CyberArk PAM solution, concepts, and best practices is essential for defining scope, raising demand, facilitating technical onboarding, and performing quality assurance.
Operating Systems Proficiency: Familiarity with different operating systems and their security models, such as Windows, Linux, and Unix.
Scripting and Automation Skills: Knowledge of scripting languages like PowerShell, Bash, or Python to automate tasks related to onboarding and managing privileged access.
Network Security: Understanding of network security principles, protocols, and tools used to secure network communications.
Identity and Access Management (IAM): Knowledge of IAM concepts, including user provisioning, access control, and role-based access control (RBAC), as they relate to privileged access management.
Soft skills:
Communication Skills: Effective communication skills are needed to raise demands, align with teams, coordinate onboarding efforts, and report progress. This includes both written and verbal communication.
Technical Proficiency: Knowledge of infrastructure layers, applications, and technical onboarding processes is necessary to facilitate technical onboarding and perform quality assurance.
Quality Assurance Skills: Ability to perform quality assurance activities to ensure successful onboarding of privileged users.
Documentation Skills: Proficiency in documenting processes, progress, and outcomes is essential for maintaining updated documentation throughout the project.
Ability to develop SOPs (Standard Operating Procedure) for creating onboard applications.
Adaptability: Ability to adapt to changing project requirements, priorities, and timelines.
Teamwork and Collaboration: Willingness to work collaboratively with various stakeholders, including onboarding teams, SOs (System Owners), and relevant functions within the organization.
Organizational Skills: Ability to organize and prioritize tasks effectively to ensure smooth project execution.
Problem-Solving Skills: Capability to identify and address issues or challenges that arise during the onboarding process.
Nice to have:
Project Management Skills: Ability to coordinate teams, monitor progress, escalate issues when necessary, and ensure timely completion of tasks.
CyberArk Defender, Sentry or CDE (Certified Delivery Engineer) certification.