As CX Techno Functional Analyst, you will help drive the delivery of initiatives within the CX Applications team areas, primarily utilizing SAP Commerce Cloud & SAP Marketing Cloud.
Help design, develop, and deliver enhancements in the form of specific projects and change requests.
Maintain efficient operations and enhancements in SAP Commerce Cloud & SAP Marketing Cloud.
Maintain efficient integrations with SAP CPI or other integration tools.
Provide SAP Commerce Cloud expertise to respond to business requests.
Provide support to business teams in the resolution of complex support topics.
Conduct quality testing to ensure functionality and integrity of implemented solutions.
Provide ongoing technical and functional support throughout the project lifecycle.
requirements-expected :
Strong experience in SAP Commerce Cloud, configurations, and runtime customisations is a must.
Experience with Flexible Search and SQL may be advantageous.
Knowledge of integrations with SAP CPI (SAP Cloud Platform Integration) or similar integration tools.
Experience in functional analysis of B2B Commerce projects, including understanding business processes and translating business requirements into technical solutions.
Familiarity with agile software development methodologies like Scrum.
Aptitude for analysis and resolution of complex problems related to B2B Commerce.
Ability to work autonomously and manage multiple tasks simultaneously.
Strong collaboration and teamwork skills to interact with different stakeholders, including technical and non-technical teams.
Very familiar with MS O365 and the usage of MS Teams
Strong analytical and problem-solving skills.
Able to work in a global organisation respecting regional and local cultural and organisational differences.
Ability to deal with ambiguity, multiple priorities and stretch goals.
SAP Marketing Cloud experience a distinct advantage.
Languages: Excellent knowledge of English (German and/or French is a clear advantage)
Good presentation, workshop management and documentation skills
offered :
Opportunity for career growth in a global company.
Participation in key projects aimed at process optimization.
Attractive benefits package, including private medical care and training programs.
