Your role will be to create customs documentation and oversee successful and correct customs clearance status of traffic.

ACCOUNTABILITIES

• Customs entries to be submitted in accordance with clients IOP, in line with current HMRC legislation, using ASM Sequoia

• Dealing with various modes of transport – Road, Sea and Air

• Dealing with a variety of commodities

• Understanding different Customs processes such as Homeuse, IP, returned goods

• Dealing with all queries quickly and efficiently

• Verifying documents received for Customs purposes are compliant and correct

• Manage own/group email inbox efficiently

• Working on multiple operating systems

• Communicating with customers directly via email and telephone

• Liaising with Customs and port authorities

• Understanding incoterms

RESPONSIBILITIES

• Preparation and processing of import/export customs declarations and clearance

• Customs import/export entry checking

• Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements

• Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner

• Liaise with importers/exporters and others to obtain mandatory information for import and export entries

• Deal with any customs related complaints

• Maintain data integrity on all systems

• Liaise with key customs partners

• Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies

Nice to have

• A good level of numeracy and literacy

• 2+ years custom clearance experience, including a good understanding of CHIEF, CNS, Destin8, GOV.UK applications

• Knowledge of: CHIEF, CNS, DESTIN8,

• Good IT and systems skills

• Relevant industry qualifications

• Basic understanding of CDS

• Knowledge of: Gov.uk , IPAFFS