Join to apply for the Customer Value Manager (Ukrainian Speaking) role at Snatch UP Jobs.

Are you a customer loyalty expert passionate about building relationships and reducing churn? Join our team and shape the future of customer engagement! We’re seeking a results-driven Customer Lifecycle Specialist to design and implement strategies that boost customer lifetime value, strengthen brand loyalty, and reduce attrition. If you’re data-savvy and have a track record of success, this is your chance to make a big impact.

Responsibilities

• Drive customer retention initiatives & campaigns.
• Manage loyalty & rewards programs.
• Unlock customer insights through data analysis.
• Craft targeted customer communications.
• Collaborate with teams to shape the customer journey.

What Youll Bring

• Proven success in loyalty/retention within industries like retail, hospitality, banking, or telecom (mobile apps & subscriptions a plus).
• Ability to design and deliver effective retention strategies.
• Strong CRM, analytics, and data-driven decision-making skills.
• Exceptional communication & stakeholder management skills.
• Results-oriented mindset.

How Well Measure Your Success

• Improved Customer Retention Rate.
• Churn Reduction.
• Growth in Customer Lifetime Value (CLV).
• Increased Loyalty Program ROI.
• Uplift in Net Promoter Score (NPS).

Ready to own customer love and leave your mark on a growing brand? We want to hear from you!

Fluent in Ukrainian and English.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Business Consulting and Services

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