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Customer Training Business Expert
  • Warsaw
Customer Training Business Expert
Warszawa, Warsaw, Masovian Voivodeship, Polska
ZF Friedrichshafen AG
25. 2. 2025
Informacje o stanowisku

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Customer Training Business Expert

Country/Region: PL

Location:

Warszawa, MZ, PL, 00-124

Req ID 73317|Warsaw, Poland,ZF Automotive Systems Poland Sp. z o.o.

Your tasks as Customer Training Business Expert:

  1. Define & measure governance model, KPIs & target setting process together with the Business line product category manager.
  2. Support global strategy of customer training business development for ZF Aftermarket in close cooperation with the sales team.
  3. Prepare, analyze and visualize data to create transparency, allow strategy definition and measure success amongst all key customer training stakeholders.
  4. Work closely with the market intelligence teams and conduct training market analysis for further content creation opportunities.
  5. Improve global training management processes and work in the project teams.

Your profile:

  1. Business informatics/administration, pedagogics or engineering Degree (Technical background or education is a plus)
  2. Experience in global governance role
  3. Proven experience in data analytics and data modeling eg. Power BI, Tableau
  4. Process management experience eg. Salesforce, SAP
  5. Excellent communication skills
  6. English language competency (German, French or other is a plus)
  7. Experience in automotive industry is a plus

We offer:

  1. An employment contract in a stable, global company
  2. Implementation package - full training and support from experienced managers and employees who will make sure that you feel comfortable while performing newly entrusted tasks
  3. Possibility of participation in private medical care (including dental care) and life insurance
  4. Cafeteria system/Sport Card
  5. Global Referral Program
  6. Very good working atmosphere; working in an international team, interesting projects, and tasks

Be part of our ZF team as Customer Training Business Expert and apply now!

Contact

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

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