Informacje o stanowisku

responsibilities :

• Dive deep into our client’s platform and become the go-to expert.
• Deliver top-notch product support, partnering with customers to resolve issues via email and chat.
• Communicate clearly and effectively with both tech-savvy users and those who are new to the game.
• Tackle software issues and resolve escalated complaints with flair.
• Keep our customers smiling with your thoughtful and effective communication.
• Document every troubleshooting step and problem resolution like a pro.

• A communication maestro who excels in both written and verbal skills.
• A passionate problem-solver who loves helping customers.
• Fluent in English (C1 level).
• Self-driven, eager to learn, and a team player.
• Quick to adapt to shifting priorities without breaking a sweat.
• A logical thinker with a keen eye for details, able to methodically solve problems.
• Packed with soft skills—empathy, patience, and active listening are your superpowers.
• Familiar with (or can quickly master): Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce.

• sharing the costs of sports activities
• private medical care
• life insurance
• flexible working time
• fruits
• integration events
• no dress code
• drinks
• leisure zone
• charity initiatives

Szczecin - Oferty pracy w okolicznych lokalizacjach