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Customer Technical Support with English - Back office @ Concentrix
  • Szczecin
Customer Technical Support with English - Back office @ Concentrix
Szczecin, Szczecin, West Pomeranian Voivodeship, Polska
Concentrix
14. 12. 2024
Informacje o stanowisku

What we offer

  • Civil contract!
  • Dive into our comprehensive paid training program and emerge as a customer support legend!
  • Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance – because we care about you!
  • Embrace the freedom of work with no dress code – pyjamas, anyone?

Spread the love and earn extra rewards through our epic employee referral program – because great talent deserves to be rewarded!


Our requirements

  • A communication maestro who excels in both written and verbal skills.
  • A passionate problem-solver who loves helping customers.
  • Fluent in English (C1 level).
  • Self-driven, eager to learn, and a team player.
  • Quick to adapt to shifting priorities without breaking a sweat.
  • A logical thinker with a keen eye for details, able to methodically solve problems.
  • Packed with soft skills—empathy, patience, and active listening are your superpowers.
  • Familiar with (or can quickly master): Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce.

What we offer

  • Civil contract!
  • Dive into our comprehensive paid training program and emerge as a customer support legend!
  • Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance – because we care about you!
  • Embrace the freedom of work with no dress code – pyjamas, anyone?

Spread the love and earn extra rewards through our epic employee referral program – because great talent deserves to be rewarded!

,[Dive deep into our client’s platform and become the go-to expert., Deliver top-notch product support, partnering with customers to resolve issues via email and chat., Communicate clearly and effectively with both tech-savvy users and those who are new to the game., Tackle software issues and resolve escalated complaints with flair., Keep our customers smiling with your thoughtful and effective communication., Document every troubleshooting step and problem resolution like a pro. Requirements: Google Sheets, PowerPoint, Salesforce

  • Praca Szczecin
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