Informacje o stanowisku

responsibilities :

• Support customers for security cameras and system uses (pre and after-sales)
• Assisting our customers via inbound & outbound calls and via chats/emails
• Collaborating with other departments to ensure customer satisfaction and resolution of issues
• Handling inquiries, resolving complaints, and troubleshooting technical issues

• Knowledge of Swedish min. B2 and English min. B1 (for training purposes)
• Excellent communication and interpersonal skills
• Previous experience in customer support or related field
• Strong attention to detail and ability to multitask efficiently
• Previous experience working in technical environment or in interest in new technologies.

• Attractive salary based on a civil contract,
• Modern workplace in the heart of Katowice,
• Team-building events,
• Fully paid training as of first day to prepare you for direct contact with customers (2 weeks of training + 1 week nesting period),
• Team leader support at every stage of cooperation,
• Coaching, mentoring to improve your qualifications.

Katowice - Oferty pracy w okolicznych lokalizacjach